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Wolverine Brass issues

20159 Views 29 Replies 17 Participants Last post by  TheMaster
Newbie here, I searched and looked for similar topic, but could not find one unless it was in someother thread. If I overlooked it, flame suit is on.

My father always raived about how great this stuff was.

Over the last 2 years I figured I would give there products a whirl.

The cons

1.) The S-traps and any tubular bend. all tend to crack split. I have replaced 6 instances in the last year, all from other contractor installs

2.) The 8500 series pull out spout kitchen faucet, the threaded mounting tube pulled out after 3 days.

3.) The 8500 series pull out spout kitchen faucet, (two instances) the spout body locks up and faucet will not swing. So the whole faucet moves when someone bears down on it to move the faucet to the 2nd bowl. This faucet has an uncanny resemblence to a Price Phister faucet I took out the other week that had this some problem. The supply lines coming out were identical

4.) The warranty lowdown. IF the customer/or contractor does not fill out the warranty card. the warranty is only one year.........one year from when you ordered it! so If it sat on the truck for one year and no card is filled out....no warranty.

The Pros

1.) the brass toilet bolts and tank bolts are nice
2.) the WB brand ball valves are nice and heavy


I promise no more negative comments on WB. I just got home from work today feeling disappointed in there tubular products. After replacing some WB tubular products today.

-Joel
Guardian Plumbing
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You won't see WB in high-end properties since they are not competing for that market. Almost all of their faucets are less than $125.00 and thus far we have had no trouble with any of their products. The quality and price point make WB an excellent value. :thumbup:

No experience with their tubular line.
You won't see WB in high-end properties since they are not competing for that market. Almost all of their faucets are less than $125.00 and thus far we have had no trouble with any of their products. The quality and price point make WB an excellent value. :thumbup:

No experience with their tubular line.
im 130 plumber, and i approve this message:thumbup::thumbup:
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You won't see WB in high-end properties since they are not competing for that market. Almost all of their faucets are less than $125.00 and thus far we have had no trouble with any of their products. The quality and price point make WB an excellent value. :thumbup:

No experience with their tubular line.
Why dont you use the tubular products wolverine puts out?
I did not mention it out of malice. Check this out http://www.plumbingzone.com/search.php?searchid=321294

there is a great thread about Wolverine Brass Tub/shower valves, started by some jerk. There was a very heated debate about Wolverine Brass, but yes, you are correct, there was not much mention of the traps. Maybe we can revisit it, and go at it again for those who are in opposition to the company.
I clicked on it, to see who the jerk was:whistling2:, and got a "vBulletin message, no matches, try something else"

??
The warranty lowdown. IF the customer/or contractor does not fill out the warranty card. the warranty is only one year.........one year from when you ordered it! so If it sat on the truck for one year and no card is filled out....no warranty.
Are you certain? Call WB and see what they say - I did.

TM - everything here is PVC, no need for fancy tubular traps etc. - we use their faucets, metal water heater pans, and their ball valves.
Are you certain? Call WB and see what they say - I did.
That is from the Rep
That is from the Rep
I would go higher up . . . if they really took such a hard line, they would lose a lot of business. I bet less than 10% fill out those cards. We do, but that's only because I am OCD about things like that.
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I would go higher up . . . if they really took such a hard line, they would lose a lot of business. I bet less than 10% fill out those cards.
Can you imagine the administrative cost of processing all of those warranty cards up front versus dealing with the occasional warranty claim...if everybody fillled them out? :eek:

If you have a product concern then I'm guessing that most manufacturers will probably take a serious look at it, regardless of warranty card status. Although that's just my opinion.
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Any sign of acid drain cleaner on the tubular traps? That's one thing that will crack one pretty fast.
Any sign of acid drain cleaner on the tubular traps? That's one thing that will crack one pretty fast.
Not on the ones i fod they were brand new. After having to go back on a couple i started the check them good before i installed them.

I check my work always by filling the fixture once or twice and check for leaks but these wolverine traps would not leak at that point...the chrome finish sealed it for a while then it would start leaking. Just a plain ol defect,it happens. They gave us new traps but thats it.......wow thank God for a warranty like that....it saved me 10.00 for a new trap. nevermind the hour for the callback:whistling2: But it happens
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