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Today I had to find the source of a ceiling leak. Pulled the toilet, nope so I cut out the ceiling....Took over 20 minutes to find the source after I cut the ceiling out, it was near invisible to the eye and only with the phone it popped up nice. Spider web thin pin hole! Told the woman the pipes were corroding from the inside, it was all green.
I find that if it happens on a fitting it's usually erosion not corrosion. If there's no other signs I'd tell them not to worry unless it happens again.

Was there any build up in the 90? Like a small piece of sediment stuck to the fitting? Sometimes a small piece of something can get stuck and cause turbulence right there.
 

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I find that if it happens on a fitting it's usually erosion not corrosion. If there's no other signs I'd tell them not to worry unless it happens again.

Was there any build up in the 90? Like a small piece of sediment stuck to the fitting? Sometimes a small piece of something can get stuck and cause turbulence right there.
The pipe was black inside with with green specs. The house is 30 years old. I wonder if it's because of too much flux? Always on the cold side (city water).
 

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The pipe was black inside with with green specs. The house is 30 years old. I wonder if it's because of too much flux? Always on the cold side (city water).
Next time take a water sample from the main cold line and get it tested.
 
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If I only had my bandsaw and my fein tool I wouldn't miss my sawzall much.

Why not just use setfast bolts? I haven't cut a joni bolt in years.

I agree, the dewalts are where it's at, I hope you get the triple stack "flexvolt". Even if the tool can't use the higher voltage feature it will work much better and the battery will lost much longer. 15 cells lasts more than 50% longer than 10 cells because the less current you draw from each cell the more efficient it runs aka less energy wasted as heat. This makes the packs more durable in the long run too.
when I was in full swing with work, I buy in volume if the price was cheap enough, im still using johnny bolts I bought 10 years ago by the case...cost pennies a bolt...back then...takes 2 seconds to score the side of the bolt and 1 or 2 bends and it snaps off, brass is soft and cuts fast..
 

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Another guy who wanted a super nice job but then he wasn't happy about the bill!

He was a repeat customer, he asked me an estimate on the phone to replace the shower caulking and around the toilet so I told him about 1.5 hrs, he then he texted with pictures it wouldn't be more than an hour... He booked an appointment and was telling me he was happy to have me there and happy to provide referrals because I had done a good job last time unlike his neighbor who had his windows replaced with really bad service... He repeated he wanted a super nice job. Anyway he was there beside me in the bathroom the whole time chatting away all happy and all. Removing the old caulking wasn't easy because I had to scrape both sides of the flat windows and clean everything to remove the soap scum. Once done I could of billed him 2 hours but I put 1.75 and I handed him the bill, he instantly got very angry and said to me you didn't spend that much time working, it's a lot of money. I asked him how do you figure? You knew I charged T&M, I got here at 9 and now it's 11 and I charged only an hour and 45 minute. No no no it you didn't work much, so much money! Looks like an hour max in his mind and anything over didn't count. Then more kiddy tantrum.

I could see he was so damn angry pacing back and forth and I knew he tried to hold back not to spit vile words but the look of his faced betrayed him. I finally got paid but it was like a F-Off get off my property type thing.

Doing service work is tougher on the mind than on the body. It's aggravating to have grown ups throw a fit like a screaming child when a parent denies a toy at the check out isle.
 

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Another guy who wanted a super nice job but then he wasn't happy about the bill!

He was a repeat customer, he asked me an estimate on the phone to replace the shower caulking and around the toilet so I told him about 1.5 hrs, he then he texted with pictures it wouldn't be more than an hour... He booked an appointment and was telling me he was happy to have me there and happy to provide referrals because I had done a good job last time unlike his neighbor who had his windows replaced with really bad service... He repeated he wanted a super nice job. Anyway he was there beside me in the bathroom the whole time chatting away all happy and all. Removing the old caulking wasn't easy because I had to scrape both sides of the flat windows and clean everything to remove the soap scum. Once done I could of billed him 2 hours but I put 1.75 and I handed him the bill, he instantly got very angry and said to me you didn't spend that much time working, it's a lot of money. I asked him how do you figure? You knew I charged T&M, I got here at 9 and now it's 11 and I charged only an hour and 45 minute. No no no it you didn't work much, so much money! Looks like an hour max in his mind and anything over didn't count. Then more kiddy tantrum.

I could see he was so damn angry pacing back and forth and I knew he tried to hold back not to spit vile words but the look of his faced betrayed him. I finally got paid but it was like a F-Off get off my property type thing.

Doing service work is tougher on the mind than on the body. It's aggravating to have grown ups throw a fit like a screaming child when a parent denies a toy at the check out isle.
any T & M you do have customer sign the start time then sign the finish time, make bill up and they have no complaint of how long you were there..it just takes the fight out of the customer when they see it documented and THEY signed for it..
 

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any T & M you do have customer sign the start time then sign the finish time, make bill up and they have no complaint of how long you were there..it just takes the fight out of the customer when they see it documented and THEY signed for it..
They sign before I start agreeing to the rate and they've read the terms and condition which states time starts when I arrive at the house and ends when the tools are packed up. The second signature has a spot where they recognize (in this case) 1.75 hours of work was used(they need to write 1.75 and they do not have any reservations. This is pretty much like you described and it was taken from the association's legal suggestions. I started doing that when I had those new canadians trying to cheat me. Still this guy signed it but he was still pissed but at least he can't really fight after that.

I wonder what I need to do if ever they do not want to put in their second signature.
 

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They sign before I start agreeing to the rate and they've read the terms and condition which states time starts when I arrive at the house and ends when the tools are packed up. The second signature has a spot where they recognize (in this case) 1.75 hours of work was used(they need to write 1.75 and they do not have any reservations. This is pretty much like you described and it was taken from the association's legal suggestions. I started doing that when I had those new canadians trying to cheat me. Still this guy signed it but he was still pissed but at least he can't really fight after that.

I wonder what I need to do if ever they do not want to put in their second signature.
if its that bad, turn on your recorder as soon as they refuse to sign and record the conversation...extreme, but if it saves your azz from any legal BS, its worth it in the end..
 

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for the most part all the blades seem to be made in china, and surprisingly they hold up well, Ive been using a bimetal blade for sheet rock and cement board for a year now, and it still cuts good..for trimming copper pipe in hard to get spots a metal blade is great and I amaze myself many times on what I can cut and trim under a sink on the cabinets in crazy spots..I would say this type tool equals the sawsall in versatility in saving your azz from alot of aggravation...I have cut 2 x 4s quickly with a wood blade...
I havent used it for closet bolts yet, but next bowl set...I usually use a small cheese saw that I carry in the tool bucket..
the ones I have are corded, but Id like to get the battery powerd on by dewalt, I already have a bunch of 20volt dewalts an am happy with them so im not changing brands just because..
I use mine to cut thru stuck seized nuts and I use it to cut thru the basket strainer nuts,also to cut the po plugs that turn on you,I use my saw a lot,are there blades specifically made for metal only??all I can find are bi-metal blades
 

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They sign before I start agreeing to the rate and they've read the terms and condition which states time starts when I arrive at the house and ends when the tools are packed up. The second signature has a spot where they recognize (in this case) 1.75 hours of work was used(they need to write 1.75 and they do not have any reservations. This is pretty much like you described and it was taken from the association's legal suggestions. I started doing that when I had those new canadians trying to cheat me. Still this guy signed it but he was still pissed but at least he can't really fight after that.

I wonder what I need to do if ever they do not want to put in their second signature.
You will do nothing,if you refuse the work then you have drove out there for nothing,in my area I can't get anyone to sign anything,people get mad when asked to sign things,only on drain cleaning do I require them to sign a contract stating that the plumbing was not installed to code and many unknowns exist and should cable become stuck or seized in pipe it is the homeowners responsibility for any costs or charges to remove the cable
 

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I use mine to cut thru stuck seized nuts and I use it to cut thru the basket strainer nuts,also to cut the po plugs that turn on you,I use my saw a lot,are there blades specifically made for metal only??all I can find are bi-metal blades
Bi metal means the blade contains 2 types of metal, it doesn't mean it's made specifically for cutting metal.

The bi-metal terminology refers to how the utility blade is constructed. With a bi-metal blade, the edge of the blade is constructed of a high speed steel while the body of the blade is made of spring steel. The two sections are welded together to form a single blade.
 

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You will do nothing,if you refuse the work then you have drove out there for nothing,in my area I can't get anyone to sign anything,people get mad when asked to sign things,only on drain cleaning do I require them to sign a contract stating that the plumbing was not installed to code and many unknowns exist and should cable become stuck or seized in pipe it is the homeowners responsibility for any costs or charges to remove the cable
What do you mean "You will do nothing, if you refuse the work then you have drove out there for nothing"

Here everyone signs before I start working, it's a contract. If they refuse to sign at the beginning I walk away, The contract is to protect me because they can invent anything they want, all they need to do is say afterwards they weren't told the rate and they didn't authorize the job and good luck getting paid ever. They can even bring you to court saying they weren't told the price and I'm in trouble because by law they need to have an estimate before work is done. When they sign I have proof they accepted T&M.

When you make them sign before you work they understand I mean business and looks official and professional and I'm not to be trifled with. Since I've been doing that I have a lot less problems with people trying to cheat saying the price is what they think it is and not what you said or is written. From memory only 2 person refused to sign in the last 3 years, first one was a banana rep and I knew he was up to something and I just took off and the second one the husband refused so the wife signed and he tried the "I didn't know the price trick", I shoved the document back at him and he paid.

I walk away from jobs maybe 3-4 times a year without asking for the service call fee because I walk away from a can of worms or crazy nutcases with a clear conscience. I walked away from a job this morning, it was too hacked up, the guy was happy about the no charge. He has new granite countertop and the stub out is too high, he'll cut out the ceiling below so I can reroute somewhere else. He called me specifically because I was on a top 3 list with a high price, he'll call when he's ready but if not I lost an hour, so what it's part of the biz.
 

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Another guy who wanted a super nice job but then he wasn't happy about the bill!

He was a repeat customer, he asked me an estimate on the phone to replace the shower caulking and around the toilet so I told him about 1.5 hrs, he then he texted with pictures it wouldn't be more than an hour... He booked an appointment and was telling me he was happy to have me there and happy to provide referrals because I had done a good job last time unlike his neighbor who had his windows replaced with really bad service... He repeated he wanted a super nice job. Anyway he was there beside me in the bathroom the whole time chatting away all happy and all. Removing the old caulking wasn't easy because I had to scrape both sides of the flat windows and clean everything to remove the soap scum. Once done I could of billed him 2 hours but I put 1.75 and I handed him the bill, he instantly got very angry and said to me you didn't spend that much time working, it's a lot of money. I asked him how do you figure? You knew I charged T&M, I got here at 9 and now it's 11 and I charged only an hour and 45 minute. No no no it you didn't work much, so much money! Looks like an hour max in his mind and anything over didn't count. Then more kiddy tantrum.

I could see he was so damn angry pacing back and forth and I knew he tried to hold back not to spit vile words but the look of his faced betrayed him. I finally got paid but it was like a F-Off get off my property type thing.

Doing service work is tougher on the mind than on the body. It's aggravating to have grown ups throw a fit like a screaming child when a parent denies a toy at the check out isle.
I would have jumped square in his ****,I'm not taking crap off nobody,if they ain't gonna pay one of us can take a azz whipping
 

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What do you mean "You will do nothing, if you refuse the work then you have drove out there for nothing"

Here everyone signs before I start working, it's a contract. If they refuse to sign at the beginning I walk away, The contract is to protect me because they can invent anything they want, all they need to do is say afterwards they weren't told the rate and they didn't authorize the job and good luck getting paid ever. They can even bring you to court saying they weren't told the price and I'm in trouble because by law they need to have an estimate before work is done. When they sign I have proof they accepted T&M.

When you make them sign before you work they understand I mean business and looks official and professional and I'm not to be trifled with. Since I've been doing that I have a lot less problems with people trying to cheat saying the price is what they think it is and not what you said or is written. From memory only 2 person refused to sign in the last 3 years, first one was a banana rep and I knew he was up to something and I just took off and the second one the husband refused so the wife signed and he tried the "I didn't know the price trick", I shoved the document back at him and he paid.

I walk away from jobs maybe 3-4 times a year without asking for the service call fee because I walk away from a can of worms or crazy nutcases with a clear conscience. I walked away from a job this morning, it was too hacked up, the guy was happy about the no charge. He has new granite countertop and the stub out is too high, he'll cut out the ceiling below so I can reroute somewhere else. He called me specifically because I was on a top 3 list with a high price, he'll call when he's ready but if not I lost an hour, so what it's part of the biz.
If they sign the first time and refuse to sign the second time and refuse to pay there is nothing you can do,small claims court maybe is it
 

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I would have jumped square in his ****,I'm not taking crap off nobody,if they ain't gonna pay one of us can take a azz whipping
If they sign the first time and refuse to sign the second time and refuse to pay there is nothing you can do,small claims court maybe is it
He was more like passive /very aggressive. I learned throughout the years, if you escalate it only gets worse and they become even more unresponsive. If you watch cop videos the smart cops will de-escalate the situation to get results. Plus when they see you are calm they realize (well sometimes) they are acting like idiots and apologize.

Small claims is a waste of time in this province if you ask me.
 

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He was more like passive /very aggressive. I learned throughout the years, if you escalate it only gets worse and they become even more unresponsive. If you watch cop videos the smart cops will de-escalate the situation to get results. Plus when they see you are calm they realize (well sometimes) they are acting like idiots and apologize.

Small claims is a waste of time in this province if you ask me.
Correct.

If you're an azzhole than they feel they have the right to be an azzhole as well. And why should they pay the bill when you're just an azzhole? Always be polite and courteous, don't give them justification in their head to not pay you.
 

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You will do nothing,if you refuse the work then you have drove out there for nothing,in my area I can't get anyone to sign anything,people get mad when asked to sign things,only on drain cleaning do I require them to sign a contract stating that the plumbing was not installed to code and many unknowns exist and should cable become stuck or seized in pipe it is the homeowners responsibility for any costs or charges to remove the cable
I understand not wanting to sign because I am reluctant to sign things myself. More and more I find nongovernment entities asking for my drivers license, and entering it into their system. I have started refusing. I don't mind showing it, I just don't like my personal info in computer systems that are vulnerable to being hacked. They are usually pretty quick to try to justify their request by saying that they don't share it with anyone. Well no schitt you moron, but last I knew most hackers don't actually come out and just request it politely. I am actually surprised at how many people sign willingly, without question or without reading it. The few who do seem always to be the PITA type, not simply someone who is being sensible by wanting to know what they sign.
Our computer system allows for an authorization and approval signature to do the work and then a final acknowledgement that it was done. Problem is, I have to enter all the labor and parts first, else it is a royal pain to go back in and change things once they have signed. How many jobs go over or below my estimated time, or require more or less materials than I expected at first glance? Just about every one. Our dispatchers do a very good job at explaining our charges ahead of time, basically the rate and T and M. Most of our customers are repeat so they know what to expect. Occasionally I'll get one that will ask total cost before I start, so I give them a verbal ballpark, and stress the ballpark. It would take me forever if I had to change every previously authorized invoice and correct it to what I actually ended up doing or using. I have been told that we do call the police and report theft of services if they do refuse to pay.
 
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