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Should of disqualified them

1321 Views 45 Replies 13 Participants Last post by  sparky
2
Did a job yesterday, a couple who are on standby offer to sell their big expensive house. I had the feeling the woman was complaining about the rate on the phone but she called back to take an appointment. I should of blocked her after her first call

I was greeted by the husband they wanted stuff fixed from the inspection report, the lav pop up was leaking, he didn't want to change it out even if it was corroded, tightened the nut ok. Then I replaced the kitchen faucet and told him the illegal auto piercing valve for the fridge and aquarium tubing was a flood waiting to happen. He replied the inspector didn't mention anything. I didn't get involved in that argument but he refused to cap it or redo the line.

Gave him the bill and he flipped out when he read I wrote they refused to fix the illegal line and corroded drain, he asked me to write another document not disclosing the fact. No way I'm cheating I'm protecting myself, that thing leaks and I'll be thrown under the train. He argued I was creating more work for myself. More work, you refused!! He kept at it for a while I was trying so hard to remain calm and kept saying no I'm not doing that false paperwork and I finally said will you sign and pay or not. He dialed his wife and came back after a few minutes and signed off pretending not to be angry. I finally got paid an hour later.

I dislike people now, so many problem customers.



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Anytime I鈥檝e gone into a house 馃彙 it鈥檚 smart to do a thorough evaluation of the plumbing system. People may ask 鈥渨hy do you want to look at all of my plumbing when I called you for a running toilet鈥. This is the EXACT reason why. To catch stuff like that saddle valve or anything else that may look bad. Customers will appreciate not having to file a home insurance claim.
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Anytime I鈥檝e gone into a house 馃彙 it鈥檚 smart to do a thorough evaluation of the plumbing system. People may ask 鈥渨hy do you want to look at all of my plumbing when I called you for a running toilet鈥. This is the EXACT reason why. To catch stuff like that saddle valve or anything else that may look bad. Customers will appreciate not having to file a home insurance claim.
I am sorry but I dont agree with you on this subject...
Most customers dont want you sniffing around looking for trouble...
I hear this a lot from people who have dropped those yearly
maintaince plans from plumbing companies that come by once a year
to "flush" the water heater just to get their foot in the door and find things wrong.
lots of them realize that they are being boned and discontinue the plans..
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Who puts a saddle valve on PEX?

Them saddle valves really bend the hell and warp that pex pipe real bad
but somehow they hold up.. you just got to tighten them down real good...
馃ぃ 馃ぃ
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And you don鈥檛 have to agree. Yes I know those companies that offer maintenance to do those things. This is when someone called you for a problem. The customer can say no if you offer an inspection. Kinda like taking your car to the dealership for a o2 sensor and they ignore the fitting that is oozing brake fluid then the car is back to the mechanic 3 days later when they could if mentioned it and could of been fixed the same day.
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Who puts a saddle valve on PEX?
I seen a few, hacks, GC, and diy...
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I am sorry but I dont agree with you on this subject...
Most customers dont want you sniffing around looking for trouble...
I hear this a lot from people who have dropped those yearly
maintaince plans from plumbing companies that come by once a year
to "flush" the water heater just to get their foot in the door and find things wrong.
lots of them realize that they are being boned and discontinue the plans..

Same here, over the years where I've shown more problems to be fixed like hack plumbing people didn't want to know or want to have it fixed. If I'm working under the kitchen sink then half the time they'll accept I do it properly but only because I'm there already.

Second problem if you tell them other issues elsewhere you've just opened up yourself to an "inspection report" and to be safe you need errors and omissions insurance otherwise you can be held liable.
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I prepared a reply for the review stating they wanted me to hide vital facts, I was about to post it when their score review disappeared. Not sure if the reviewer had sent it to the wrong company or realized by reading my eloquent/attorney style responses in other bad reviews they were opening themselves up to incriminate themselves.

But then my usual bad cloud started to rain, got a bad durka review because I replied to the caller I didn't offer the service for backhoe excavation to replace a main water line outside the house. Man do they ever pi$$ me off.
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I prepared a reply for the review stating they wanted me to hide vital facts, I was about to post it when their score review disappeared. Not sure if the reviewer had sent it to the wrong company or realized by reading my eloquent/attorney style responses in other bad reviews they were opening themselves up to incriminate themselves.

But then my usual bad cloud started to rain, got a bad durka review because I replied to the caller I didn't offer the service for backhoe excavation to replace a main water line outside the house. Man do they ever pi$$ me off.
You know I learned something a while back that helped me understand where these customers were coming from, in india at least the caste of people that interact with human waste are seen as unclean/sub-human, which makes sense the way ive been treated at some of my customers properties that were first generation.
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Same here, over the years where I've shown more problems to be fixed like hack plumbing people didn't want to know or want to have it fixed. If I'm working under the kitchen sink then half the time they'll accept I do it properly but only because I'm there already.

Second problem if you tell them other issues elsewhere you've just opened up yourself to an "inspection report" and to be safe you need errors and omissions insurance otherwise you can be held liable.


The Durkas are your bread and butter. Just carry a beefy 'errors & omissions' insurance policy and go to work for the Durkas.... :ROFLMAO:
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The Durkas are your bread and butter. Just carry a beefy 'errors & omissions' insurance policy and go to work for the Durkas.... :ROFLMAO:
No, they cheat so not to pay and leave a bad review too. I'll refer them to you.
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No, they cheat so not to pay and leave a bad review too. I'll refer them to you.
Tango I am sooo offended by your atitude
I think that you are being xenophobic and racist...maybe even homophobic too.
if I were living in canada I would report you to the WOKE POLICE asap
and they would come after you and give you a good stiff talking to......



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This is a local news reporter we have.
She wants an estimate guys鈥︹..

Swimsuit top Plant Lingerie top Window Swimsuit bottom

I鈥檇 give her a free Estimate, no problem.
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Tango I am sooo offended by your atitude
I think that you are being xenophobic and racist...maybe even homophobic too.
if I were living in canada I would report you to the WOKE POLICE asap
and they would come after you and give you a good stern talking to......



View attachment 138449 View attachment 138450







:ROFLMAO:
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This is a local news reporter we have.
She wants an estimate guys鈥︹..

View attachment 138451
I鈥檇 give her a free Estimate, no problem.
A little on the thick side鈥︹..
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A little on the thick side鈥︹..
Noooo.... dhal22

she is pleasingly plump....
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Noooo.... dhal22

she is pleasingly plump....
Haters gonna hate. 馃ぃ鉁. I might would say that if my wife read the forum. 馃ぁ
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She is frying that beautiful skin with the sun exposure she will look like a wrinkled old lady in the not too distant future. But, for now she looks pretty tasty.
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Trust me, I would NOT kick her out of bed for eating crackers.......
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No, they cheat so not to pay and leave a bad review too. I'll refer them to you.
Yes, they鈥檙e catch word is 鈥渇ree?鈥
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