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Should of disqualified them

1318 Views 45 Replies 13 Participants Last post by  sparky
2
Did a job yesterday, a couple who are on standby offer to sell their big expensive house. I had the feeling the woman was complaining about the rate on the phone but she called back to take an appointment. I should of blocked her after her first call

I was greeted by the husband they wanted stuff fixed from the inspection report, the lav pop up was leaking, he didn't want to change it out even if it was corroded, tightened the nut ok. Then I replaced the kitchen faucet and told him the illegal auto piercing valve for the fridge and aquarium tubing was a flood waiting to happen. He replied the inspector didn't mention anything. I didn't get involved in that argument but he refused to cap it or redo the line.

Gave him the bill and he flipped out when he read I wrote they refused to fix the illegal line and corroded drain, he asked me to write another document not disclosing the fact. No way I'm cheating I'm protecting myself, that thing leaks and I'll be thrown under the train. He argued I was creating more work for myself. More work, you refused!! He kept at it for a while I was trying so hard to remain calm and kept saying no I'm not doing that false paperwork and I finally said will you sign and pay or not. He dialed his wife and came back after a few minutes and signed off pretending not to be angry. I finally got paid an hour later.

I dislike people now, so many problem customers.



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I really dont like it when the pex is brought into the cabinet, its not much more work to bring in a proper coper stub out and it looks so much cleaner
,
There hasn't been any copper pipe in houses for the last 30+ years


You did the proper thing by noting on the invoice about the illegal items that you observed. He's foolish to not have you repair those.

Oh well, c'est la vie monsieur.
Haha I made sure to change that saying a little bit to see if someone would catch on, plus I watched a movie recently and it was a man jumping in front of a train .
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I did like Tango does. If its on the inspection sheet to be replaced or repaired and the customer says let that go he will take care of it, you can bet
your hind end that is said on the invoice. Don't let them come back on you saying you didn't fix it.

The inspector didn't say anything about the fridge line. The majority of them are con artists in bed with real estate agents to make a sale. It's so bad the good inspectors get shunned and the agents get together to collude and make them lose all potential customers and they are obliged to close their business. I've been to so many hacked houses and the inspection were all roses.
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No way I’d ever live there. I wouldn’t even visit after what I’ve heard.
I'm afraid to go to the US, one time on a trip the first US resident who said something to us, "I'll sue you" when he felt the convenience store parking was for him only....

Asset Forfeiture seizures

Corrupt cops

Having the need to carry an AR-15 going out or carrying a pistol into customer homes, now that's insane.
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I think the same woman left a 1 star review without any text but she used a pseudo name so I can't confirm if it's the same person but it was an hour and a half after the job. Do I write an explanation of the falsification they wanted me to commit?
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I would certainly write an explanation for them giving you a bad review for not
lying for them....

you have the right to defend yourself
I'll write it up and see if it flushes them out or not and see if they decide to post something. If they post something they are going to expose how they wanted to cheat. What I dislike about the reviews is they can edit it anytime like years down the road and write anything they want including lies if I don't check I'll never know to defend against their claim.
Who puts a saddle valve on PEX?
I seen a few, hacks, GC, and diy...
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I am sorry but I dont agree with you on this subject...
Most customers dont want you sniffing around looking for trouble...
I hear this a lot from people who have dropped those yearly
maintaince plans from plumbing companies that come by once a year
to "flush" the water heater just to get their foot in the door and find things wrong.
lots of them realize that they are being boned and discontinue the plans..

Same here, over the years where I've shown more problems to be fixed like hack plumbing people didn't want to know or want to have it fixed. If I'm working under the kitchen sink then half the time they'll accept I do it properly but only because I'm there already.

Second problem if you tell them other issues elsewhere you've just opened up yourself to an "inspection report" and to be safe you need errors and omissions insurance otherwise you can be held liable.
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I prepared a reply for the review stating they wanted me to hide vital facts, I was about to post it when their score review disappeared. Not sure if the reviewer had sent it to the wrong company or realized by reading my eloquent/attorney style responses in other bad reviews they were opening themselves up to incriminate themselves.

But then my usual bad cloud started to rain, got a bad durka review because I replied to the caller I didn't offer the service for backhoe excavation to replace a main water line outside the house. Man do they ever pi$$ me off.
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The Durkas are your bread and butter. Just carry a beefy 'errors & omissions' insurance policy and go to work for the Durkas.... :ROFLMAO:
No, they cheat so not to pay and leave a bad review too. I'll refer them to you.
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