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Sounds like all the heat exchangers, and I mean all the heat exchangers made by Navien are leaking carbon monoxide out of the head seal. Mikey Pipes on YouTube is opening up a billion dollar class action lawsuit on them, and according to him seven people have died.

He was the main Navien guy up in NY from what I understand. He brought this to their attention and they dropped him as one of their service providers.

I used to be into Navien, but started doing more Rinnais lately. Think I'll stick with that option.

Any of you guys heard about this?
 

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If people have died and it’s proven it’s from carbon monoxide then navien is a cooked goose,stick a fork in them they are done
 
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