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philosopher and statesmen
Joined
7,520 Posts
Discussion Starter #1 (Edited)
I have used rheem since about 2001, never had any real issues to speak of...
they seem not to last as long as they used to but that is the case with all heaters it seems

probably back in about 2011 they went from a robert shaw gas valve to some odd ball valve from europe
(see pic) anyway they seemed to be trouble free until this pandemic hit and now all hell has broken loose
with the quality control for the valve and the burner assemblies...

The makers of the gas valve must have had a bad run from early March through about may and probably 2
water heaters out of 10 are having issues now with the valve going bad.... To make matters worse, when you
take the burner assembly off the valve , the little piolet light tube has to be pulled out of the valve and the little
ferrul breaks loose and stays in the control which basically ruins the burner assembly too....... 馃懣 馃懣 ..

Today we go out to change a control back to a better quality robert shaw valve and the frigging assembly breaks
on us again, then we attempt to rob a 50 gal heater on our truck to get out of troubles and it breaks off too.....馃懣馃懣

so we have to drive 15 miles back to the office and pick up one we had in stock.... this blew half the day
for me and I throw a fit with the supply house...

I am going to have to carry a couple of t-stats and burner assemblies in my truck to be ready to repair these
dogs on short notice....... we probably do about 25 heaters a month more or less so I am hoping this does not
drag on into the summer...

Bradford white has an issue with a shi// anode rod that is breaking down and clogging up faucets
so I have no desire to go back to dealing with their shi// Icon valves ......

I am willing to make a bet that this weekend when the polar vortex hits here and it gets down to -20
I am gonna get 3 or more calls for these pigs going out on me.... The real issue is Rheem is only paying
100 bucks to fool with them no matter how far away or long you have to fool with them...

I do know that they are fed up with the quality control with the blue gas valve they have been using and
are going back to the better quality robert shaw design...

This valve is also being sold under the Richmond brand of Rheem at hardware stores all over the
USA and those folks who bought them are seriously boned..... no parts will be available asap..
and when the burner assembly self destructs, they are gonna flip out..... 馃槃 馃槃 馃槃 .


Here is the crappy blue control that is going to make my winter a wonderland of fun....


.
127872
 

philosopher and statesmen
Joined
7,520 Posts
Discussion Starter #4 (Edited)
I guess now's the time to hike prices to include your time to repair them after a sale.
I
I will be getting a pound of flesh out of them.... I have my ways of compensation...

also told them they are gonna have to get me some new cart hart winter jackets
with Rheem logo on them.....
and take us out to lunch sometime to a nice place--you know like red Lobster...

the only good note is we were not busy today so it was just sitting on our braines
and driving back and forth to the office...

Hiking prices is on my mind, I cannot believe what some folks are actually getting
from people.... I installed a water softner yesterday and they asked me how much
would I have charged them for a 50 gallon electric bradford white heater??? It had
a geo-thermal system tied into the top and bottom but I said $1600...
They told me they paid 4,000 for the dam thing but were not happy about it........
 

philosopher and statesmen
Joined
7,520 Posts
Discussion Starter #7
The reason for the price jump of heaters is because they鈥檙e pulling crap replacement products off the shelf to supply new heaters.
I am not following you on this .....please explain what you mean...

thank you..
 

Registered
Joined
2,184 Posts
I have used rheem since about 2001, never had any real issues to speak of...
they seem not to last as long as they used to but that is the case with all heaters it seems

probably back in about 2011 they went from a robert shaw gas valve to some odd ball valve from europe
(see pic) anyway they seemed to be trouble free until this pandemic hit and now all hell has broken loose
with the quality control for the valve and the burner assemblies...

The makers of the gas valve must have had a bad run from early March through about may and probably 2
water heaters out of 10 are having issues now with the valve going bad.... To make matters worse, when you
take the burner assembly off the valve , the little piolet light tube has to be pulled out of the valve and the little
ferrul breaks loose and stays in the control which basically ruins the burner assembly too....... 馃懣 馃懣 ..

Today we go out to change a control back to a better quality robert shaw valve and the frigging assembly breaks
on us again, then we attempt to rob a 50 gal heater on our truck to get out of troubles and it breaks off too.....馃懣馃懣

so we have to drive 15 miles back to the office and pick up one we had in stock.... this blew half the day
for me and I throw a fit with the supply house...

I am going to have to carry a couple of t-stats and burner assemblies in my truck to be ready to repair these
dogs on short notice....... we probably do about 25 heaters a month more or less so I am hoping this does not
drag on into the summer...

Bradford white has an issue with a shi// anode rod that is breaking down and clogging up faucets
so I have no desire to go back to dealing with their shi// Icon valves ......

I am willing to make a bet that this weekend when the polar vortex hits here and it gets down to -20
I am gonna get 3 or more calls for these pigs going out on me.... The real issue is Rheem is only paying
100 bucks to fool with them no matter how far away or long you have to fool with them...

I do know that they are fed up with the quality control with the blue gas valve they have been using and
are going back to the better quality robert shaw design...

This valve is also being sold under the Richmond brand of Rheem at hardware stores all over the
USA and those folks who bought them are seriously boned..... no parts will be available asap..
and when the burner assembly self destructs, they are gonna flip out..... 馃槃 馃槃 馃槃 .


Here is the crappy blue control that is going to make my winter a wonderland of fun....


. View attachment 127872
I put in several Rheem water heaters and I have not run into this blue valve as of yet,I will ask my salesman next time I order a gas heater if it has the blue gas valve on it or not,thanks for the warning mastermark,I like the Raheem heaters up to this point
 

Registered
Joined
2,184 Posts
I have used rheem since about 2001, never had any real issues to speak of...
they seem not to last as long as they used to but that is the case with all heaters it seems

probably back in about 2011 they went from a robert shaw gas valve to some odd ball valve from europe
(see pic) anyway they seemed to be trouble free until this pandemic hit and now all hell has broken loose
with the quality control for the valve and the burner assemblies...

The makers of the gas valve must have had a bad run from early March through about may and probably 2
water heaters out of 10 are having issues now with the valve going bad.... To make matters worse, when you
take the burner assembly off the valve , the little piolet light tube has to be pulled out of the valve and the little
ferrul breaks loose and stays in the control which basically ruins the burner assembly too....... 馃懣 馃懣 ..

Today we go out to change a control back to a better quality robert shaw valve and the frigging assembly breaks
on us again, then we attempt to rob a 50 gal heater on our truck to get out of troubles and it breaks off too.....馃懣馃懣

so we have to drive 15 miles back to the office and pick up one we had in stock.... this blew half the day
for me and I throw a fit with the supply house...

I am going to have to carry a couple of t-stats and burner assemblies in my truck to be ready to repair these
dogs on short notice....... we probably do about 25 heaters a month more or less so I am hoping this does not
drag on into the summer...

Bradford white has an issue with a shi// anode rod that is breaking down and clogging up faucets
so I have no desire to go back to dealing with their shi// Icon valves ......

I am willing to make a bet that this weekend when the polar vortex hits here and it gets down to -20
I am gonna get 3 or more calls for these pigs going out on me.... The real issue is Rheem is only paying
100 bucks to fool with them no matter how far away or long you have to fool with them...

I do know that they are fed up with the quality control with the blue gas valve they have been using and
are going back to the better quality robert shaw design...

This valve is also being sold under the Richmond brand of Rheem at hardware stores all over the
USA and those folks who bought them are seriously boned..... no parts will be available asap..
and when the burner assembly self destructs, they are gonna flip out..... 馃槃 馃槃 馃槃 .


Here is the crappy blue control that is going to make my winter a wonderland of fun....


. View attachment 127872
Looks like the relief valve has popped off on this heater
 

Registered
Joined
2,184 Posts
I
I will be getting a pound of flesh out of them.... I have my ways of compensation...

also told them they are gonna have to get me some new cart hart winter jackets
with Rheem logo on them.....
and take us out to lunch sometime to a nice place--you know like red Lobster...

the only good note is we were not busy today so it was just sitting on our braines
and driving back and forth to the office...

Hiking prices is on my mind, I cannot believe what some folks are actually getting
from people.... I installed a water softner yesterday and they asked me how much
would I have charged them for a 50 gallon electric bradford white heater??? It had
a geo-thermal system tied into the top and bottom but I said $1600...
They told me they paid 4,000 for the dam thing but were not happy about it........
Dammmmmm,I'm wayyyyyyyyy to cheap I see that right now
 

Plumbing since 1974
Plumbing and light HVAC
Joined
134 Posts
$2,800 for 40 and 50 gal gas WH is the 鈥渓ow鈥 going rate now in my area.
On my neighborhood Nextdoor bulletin board, Some guy was saying Roto rooter was quoting $900. to do a 4 inch mainline sewer unclog less than 100 feet, from a normal accessible c.o.


Sent from my iPad using Tapatalk
 

philosopher and statesmen
Joined
7,520 Posts
Discussion Starter #12
$2,800 for 40 and 50 gal gas WH is the 鈥渓ow鈥 going rate now in my area.
On my neighborhood Nextdoor bulletin board, Some guy was saying Roto rooter was quoting $900. to do a 4 inch mainline sewer unclog less than 100 feet, from a normal accessible c.o.


you live in California and that answers that... the democrats will tax you into the grave
out there so everything has to be sky high, eventually you will have to hire personal body guards
to protect your trucks while you work cause "criminals lives matter"
---- this is just po-dunky indiana here and if
you go out into the sticks 60+ miles from the big city they are doing them for less than 900
Ma and Paw Kettle wont pay much more than that living on a soy-bean farm....
I try to advertise in the richer parts of the region --- and most plumbers are 300+ higher than me




Sent from my iPad using Tapatalk
I put in several Rheem water heaters and I have not run into this blue valve as of yet,I will ask my salesman next time I order a gas heater if it has the blue gas valve on it or not,thanks for the warning mastermark,I like the Raheem heaters up to this point
you would be wise to ask for a long shank gas control in robert shaw and both a 40 and 50 gas burner
assembly to keep on your truck...I have heard that Rheem is so frazzled over this mess that they are giving out
the parts now for free just to appease their loyal customers---(me)
we go out at least 30 miles from base camp and its gonna be the ones
at our far limit that will screw us ..... that was our mistake yesterday....
Its not gonna happen again
 

philosopher and statesmen
Joined
7,520 Posts
Discussion Starter #13
Nice looking Install, Too bad about the gas valve problem, remember the American problems !

I remember American and they are still junk

they say that everyone takes their turn making huge mistakes
I remember when Smith moved to mexico in 97 and their product
went to hell in a hand basket and we were changing out heaters
under warranty with bradfords until about 2004..

American Whirlpool is still an issue too, they are still lurking out there just
waiting to screw up your day --- now they are basically smith heaters.....


Imho.....
I believe this all has to do with nepotism , its everywhere ...
The president of the company has a daughter who has married a
moron who probably got her pregnant , and now the idiot needs a job. 馃槅 :love: ....
So daddy makes him the manager of "quality control" of the whole gas valve division...

Of course this de-moralizes the whole company now that they have to train some re-tard,
to be their boss... this never goes well.... I have seen this before at plumbing supply houses.
So many good men quit and go elsewhere where they can move up in the company and they
leave this idiot to flounder on his own..... and eventually it all goes to hell with the idiot
in charge...

I am willing to bet that this is what happenned up in Flint Michigan too with the lead in
the water system-- The key man left and they hired some relative to run the water department



We have see the same thing with Biden and his crack head son..
who just got a 2 milllion dollar book deal to tell his sad story.....lol.
 

Super Moderator
Joined
8,415 Posts
I am willing to bet that this is what happenned up in Flint Michigan too with the lead in
the water system-- The key man left and they hired some relative to run the water department


I heard through the grape vine 2 key men who were regulating the dams during spring thaw retired and supposedly the new guys with an automatic computer system took their place. 2017 and 2019 the rivers flooded thousands of houses for over a month, the army had to be called in... Hundreds of houses were knocked down after that...
 

Super Moderator
Joined
8,480 Posts
I am not following you on this .....please explain what you mean...

thank you..
My supply house guy told me the 10-20% hike in heater prices (they sell Rheem/Ruud) is because they鈥榬e part suppliers, control valves, snifters... aren鈥檛 supplying those parts due to Covid. So they鈥檙e using lower quality parts to keep up on production as much as possible. He鈥檚 not one to blow smoke.
 

philosopher and statesmen
Joined
7,520 Posts
Discussion Starter #16
My supply house guy told me the 10-20% hike in heater prices (they sell Rheem/Ruud) is because they鈥榬e part suppliers, control valves, snifters... aren鈥檛 supplying those parts due to Covid. So they鈥檙e using lower quality parts to keep up on production as much as possible. He鈥檚 not one to blow smoke.

I see what you mean
I know that last week someone needed a Honeywell gas valved changed out on a HD rheem heater...
and they ended up just giving him a new unit because they had no Honeywell gas valves in stock at
that time and were 10 days out......

my guy told me today it was an 18% hike coming down the road... on a 400 heater that is gonna be
about 75 bucks....
 

Super Moderator
Joined
8,480 Posts
I see what you mean
I know that last week someone needed a Honeywell gas valved changed out on a HD rheem heater...
and they ended up just giving him a new unit because they had no Honeywell gas valves in stock at
that time and were 10 days out......

my guy told me today it was an 18% hike coming down the road... on a 400 heater that is gonna be
about 75 bucks....
Yep, my place is holding off on jumping prices until they have to. About the end of the month.
 

philosopher and statesmen
Joined
7,520 Posts
Discussion Starter #18
Yep, my place is holding off on jumping prices until they have to. About the end of the month.
I might as well pull the trigger on this..... I am not switching brands anytime soon
so every heater I buy is gonna save me about 75 bucks.... so just do the math.

Back when the heaters went to fvir units in 2003 we bought 150 of the old style units
75 40 short and 75 50 talls.... and crammed them into our building.... 馃槅 馃槅
then I picked up another 80 more old style ones along the way into 2004
we made out like bandits cause the new style cost about 90 more each....

they dont spoil, we put in probably 8 a week...and saving 75 bucks....
I am debating on how many to buy....??
 

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Pornstar, Service Plumber
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...........they dont spoil, we put in probably 8 a week...and saving 75 bucks....
I am debating on how many to buy....??
As many as you can afford. You know they are good and they will cost more later and the newer ones will suck. Is there any reason not too?
 
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Super Moderator
Joined
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I might as well pull the trigger on this..... I am not switching brands anytime soon
so every heater I buy is gonna save me about 75 bucks.... so just do the math.

Back when the heaters went to fvir units in 2003 we bought 150 of the old style units
75 40 short and 75 50 talls.... and crammed them into our building.... 馃槅 馃槅
then I picked up another 80 more old style ones along the way into 2004
we made out like bandits cause the new style cost about 90 more each....

they dont spoil, we put in probably 8 a week...and saving 75 bucks....
I am debating on how many to buy....??
Putting a heater lets say a year after it was purchased might get me in trouble 10 years down the road as most insurance require to have it replaced. The customer would argue it was only 9 years old but the date on the heater would state 10 years. I bet the insurance will only consider the date on the heater...
 
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