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7,520 Posts
I have used rheem since about 2001, never had any real issues to speak of...
they seem not to last as long as they used to but that is the case with all heaters it seems
probably back in about 2011 they went from a robert shaw gas valve to some odd ball valve from europe
(see pic) anyway they seemed to be trouble free until this pandemic hit and now all hell has broken loose
with the quality control for the valve and the burner assemblies...
The makers of the gas valve must have had a bad run from early March through about may and probably 2
water heaters out of 10 are having issues now with the valve going bad.... To make matters worse, when you
take the burner assembly off the valve , the little piolet light tube has to be pulled out of the valve and the little
ferrul breaks loose and stays in the control which basically ruins the burner assembly too....... 👿 👿 ..
Today we go out to change a control back to a better quality robert shaw valve and the frigging assembly breaks
on us again, then we attempt to rob a 50 gal heater on our truck to get out of troubles and it breaks off too.....👿👿
so we have to drive 15 miles back to the office and pick up one we had in stock.... this blew half the day
for me and I throw a fit with the supply house...
I am going to have to carry a couple of t-stats and burner assemblies in my truck to be ready to repair these
dogs on short notice....... we probably do about 25 heaters a month more or less so I am hoping this does not
drag on into the summer...
Bradford white has an issue with a shi// anode rod that is breaking down and clogging up faucets
so I have no desire to go back to dealing with their shi// Icon valves ......
I am willing to make a bet that this weekend when the polar vortex hits here and it gets down to -20
I am gonna get 3 or more calls for these pigs going out on me.... The real issue is Rheem is only paying
100 bucks to fool with them no matter how far away or long you have to fool with them...
I do know that they are fed up with the quality control with the blue gas valve they have been using and
are going back to the better quality robert shaw design...
This valve is also being sold under the Richmond brand of Rheem at hardware stores all over the
USA and those folks who bought them are seriously boned..... no parts will be available asap..
and when the burner assembly self destructs, they are gonna flip out..... 😄 😄 😄 .
Here is the crappy blue control that is going to make my winter a wonderland of fun....
.
they seem not to last as long as they used to but that is the case with all heaters it seems
probably back in about 2011 they went from a robert shaw gas valve to some odd ball valve from europe
(see pic) anyway they seemed to be trouble free until this pandemic hit and now all hell has broken loose
with the quality control for the valve and the burner assemblies...
The makers of the gas valve must have had a bad run from early March through about may and probably 2
water heaters out of 10 are having issues now with the valve going bad.... To make matters worse, when you
take the burner assembly off the valve , the little piolet light tube has to be pulled out of the valve and the little
ferrul breaks loose and stays in the control which basically ruins the burner assembly too....... 👿 👿 ..
Today we go out to change a control back to a better quality robert shaw valve and the frigging assembly breaks
on us again, then we attempt to rob a 50 gal heater on our truck to get out of troubles and it breaks off too.....👿👿
so we have to drive 15 miles back to the office and pick up one we had in stock.... this blew half the day
for me and I throw a fit with the supply house...
I am going to have to carry a couple of t-stats and burner assemblies in my truck to be ready to repair these
dogs on short notice....... we probably do about 25 heaters a month more or less so I am hoping this does not
drag on into the summer...
Bradford white has an issue with a shi// anode rod that is breaking down and clogging up faucets
so I have no desire to go back to dealing with their shi// Icon valves ......
I am willing to make a bet that this weekend when the polar vortex hits here and it gets down to -20
I am gonna get 3 or more calls for these pigs going out on me.... The real issue is Rheem is only paying
100 bucks to fool with them no matter how far away or long you have to fool with them...
I do know that they are fed up with the quality control with the blue gas valve they have been using and
are going back to the better quality robert shaw design...
This valve is also being sold under the Richmond brand of Rheem at hardware stores all over the
USA and those folks who bought them are seriously boned..... no parts will be available asap..
and when the burner assembly self destructs, they are gonna flip out..... 😄 😄 😄 .
Here is the crappy blue control that is going to make my winter a wonderland of fun....
.