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Discussion Starter #1
I know I'm guilty of this, anyone else? Anyone charge more for a job when you get crap on you by accident, get bonked on the head and you're pissed off because you have a knot the size of a silver dollar on your noggin? The toilet is coverd with urine. Or maybe the customer won't leave you alone, or the dog won't stop barking, or the house stinks etc. etc.? LOL.. come on, tell the truth.:whistling2:
 

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Never ever.
 

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LeMarr Plumbing, Inc.
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It would be hard to do that while flat rate. Well, if its gonna be too bad, can present the price with the difficult access fee tacked in there. But never had to go that route. Usually deal with it and move on.

In Christ,

Song Dog
 

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Never, but.....

I know I'm guilty of this, anyone else? Anyone charge more for a job when you get crap on you by accident, get bonked on the head and you're pissed off because you have a knot the size of a silver dollar on your noggin? The toilet is coverd with urine. Or maybe the customer won't leave you alone, or the dog won't stop barking, or the house stinks etc. etc.? LOL.. come on, tell the truth.:whistling2:
I've been so mad at jobs I walked away and charged nothing. I tried to repair a delta kitchen faucet, went to a hardware store three times for parts, and the faucet still leaked. I was so mad I installed a Moen single lever faucet and walked out without charging a penny.

I was walking up stairs, on a job, and one of those aluminum windows that opens out was opened over the center of the stairway. I put a huge gash in the top of my head. The customer told me people hurt themselves on that window all the time and did not seem apologetic for his part of the ignorance. I was so mad I picked up my tools and told them to get someone else to finish the job.
 

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Not with flat rate . However ,,, the NEXT time i charge more just for the hassle that so many customers bring on just because they are inconsiderate of us . I.E ,, leak under kit sink and ALL THEIR CRAP is still there when you get there . - Bad sump pump and you have to crawl over YEARS of crap to get to it . Those types of things makes me charge more .

Cal
 

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I don't charge more but as cal said if they are so inconsiderate and leave all thier junk under the sink or have to move all kinds of stuff to get to a clean out I do take my good ole time moving it out of the way. If people would take the time to do this and to put plastic or drop cloths down for us before we get there they would save alot of money.
 

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Water Whisperer
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Nah. It all works out at the end of the month.

I like to see stuff under the sink or other signs of laziness. The lazier the customer, the better chance that its not a DIYer.
 

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Drain Cleaning Specialist
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People sure can be pigs.
I hate when they know your coming and not shovel out. :furious:
 

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I once charged a $100 fee on a gas line for the ladies dog that kept biting me on the heels.:furious: I asked her a couple of times real nice to put the dog away but she refused. Finally I stuffed the dog in the furnace closet:thumbup: The lady was running all around outside looking for her little poopsie.:whistling2: She was upset by the extra charge till I showed her the bite marks on my ankle and told her it was cheaper than a lawsuit. I always tell customers too that if they flush while I am installing a cleanout there is a $50 dollar extra charge per flush. That seems to get their attention
 

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residential service
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I walked out of a house for the first time in my plumbing career about 2 weeks ago. Absolute filth, barely a path to walk through. Decomposed rat carcasses lying on the floor. I told them "clean it up and I'll come back, that will be $59.00".
 

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I aint CPV see in it?
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I went to an apartment that my in-laws own in a very urban area. Picked up a new dishwasher for the tenant. Got over there and started to disconnect the old one and the damn thing was slap full of dishes. So, since it was for my in laws, i took it out anyways and set it by the road with the dishes still in it. I just hope that all the glass didn't break when I rolled it on its side. I think the tenants where too stoned to notice, judging by the smell of the place. It felt very gratifying.
 

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master of disaster
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thats off a old cheech&chong album, way back in the 70s, you was probably still playing with GI-JOES-LOL.
 

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I walked out of a house for the first time in my plumbing career about 2 weeks ago. Absolute filth, barely a path to walk through. Decomposed rat carcasses lying on the floor. I told them "clean it up and I'll come back, that will be $59.00".
I worked in an apt in s e wash dc when I first started plumbing. It was about 5 degrees outside very cold for washington when we walked in the apt they had about 6 space heaters going all four burners and the oven on the stove and the thermostat was turned all the way up to 90 degrees. It must have been 120 in there. well the tenant guided dave the plumber i was working with and showed him the way to the bathroom. I was right behind him. when he opened that door he actually fell back into my arms. The toilet bowl was stopped up and full they had removed the tank lid and filled it up. the bathtub was full to the rim the sink was completely full and they had 4 five gallon buckets all full to the very top. (i guess when they ran out of buckets they decided to call) we turned around and told them to clean it up and we would be back to clear the stoppage. Later that day we went back and the funny thing about all this is that all it took was one push with the plunger to clear the stoppage. some People are so ignorant it is unbelievable
 
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