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My boss and I just installed one today. Took about 7 hours total. Had to bore through brick wall to run the vent and fresh air intake. Had to strip back the gas line to tie a tee into it so we would have gas for the unit. Had to run new water lines to the unit, etc. Despite the two of us, both doing separate things, still was a lengthy job.

So if he is taking half a day to install one unit, assuming it's functional and done properly, I'd be patting him on the back. I understand my situation is a bit different, being that your job was on a new construction site, but if you yourself do not know how long it takes to install the unit, how can you give the worker grief?
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