EXACTLY!!!!!!!!!!!!!!!Any of you guys catch the Ben Franklin article in last months PM. Three or four glowing pages about how wonderful these franchises are. And you wonder what is wrong with the trade? Another shining example of sticking it to the little guy.
HVAC can use those gals because of the high percentage of change outs and service contracts. Plumbing exept for the most fertile demographics has to be evaluated and broken plays run more often. Their philosophy is the systems and procedures are right no matter what--not so. I remember the forum and some guy saying "I was recommended to the job" and lost the customer after quoting $800 for some minor work--well it was no more than 2 1/2 hours work, duh. Even Mike Diamond doesnt use the 10 step. Where was the client care person--not on the forum helping.Stillaround, You are correct.
But a problem that needs ratified is, if they are to assign you a bc it should be someone who has true experience,not a college educated gal. One who has been there and done that.
My franchise assigned us a bc that, in other words was awesome, then after that, we got her. I was totally bummed and should have bailed then but money already changed hands. Once you pay, no refund. Yep, we should have done different but it was our decision, so its in a way our own fault.