Does anyone use this opportunity to ask for referrals? If so, how do you do it? Ask them to refer you or ask them for a name and phone number?
I'm toying with asking for referrals by saying something along the lines of "Mrs. Smith, it was our pleasure meeting your expectations (price, cleanliness, quality service etc). As a thank you for your time today, I would like to send you a coupon for $10.00 off on your next service."
At this point, I am expecting them to thank me. My next response "Can you think of anyone who may need our services so we can send them a coupon too?"
What do you all think?
I'm toying with asking for referrals by saying something along the lines of "Mrs. Smith, it was our pleasure meeting your expectations (price, cleanliness, quality service etc). As a thank you for your time today, I would like to send you a coupon for $10.00 off on your next service."
At this point, I am expecting them to thank me. My next response "Can you think of anyone who may need our services so we can send them a coupon too?"
What do you all think?