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i get a call yesterday about sump pump that we install, the customer call me they say their basement is flooded. when i arrive at the house i check first the sump pump line going to the back of the house to make sure my pump is working.And the pump is working ,discharging a lot of water. when i go down in the basement i check the pump everything is working properlyincluding the backup pump.but i see all the floor is wet in the basement and the water in the sump pit is 4 to 5 inches from the top of the pit. prior to this , it is raining for 3 consecutive day and it did not flood the basement . now its not raining it flood their basement.

Any i dea what the cause of the flood?

Were planning to replace the 11/2 pvc line to a 2 inch pvc line and replace the pump with a 2 inch ejector sump . is that legal here in illinois? Any suggestion whats the best thing to do to the pump and the 11/2 pvc line?
 

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