Plumbing Zone - Professional Plumbers Forum banner
301 - 319 of 319 Posts

·
Registered
Pornstar, Service Plumber
Joined
·
8,659 Posts
Only newcon use open bed trucks out here.😂
Seriously. Maybe if I wanted to stop at the supply house twice a day I'd use a pickup.
 

·
Registered
Joined
·
122 Posts
Pulled up to do a sewer today, 3” cast iron stack clean out with test tee, homeowner says they had roots about 8 years ago, no problems since. Couldn’t convince them to let me pull carpet near the meter, they “knew” they didn’t have a front clean out. Anyone, me being the moron that I am lost my ugly gloves, searched my van for about 20 minutes, gave up and bare handed the whole thing. When I was loading my machine back into my truck I found the gloves right out in the open, I still have no idea how I missed them. Oh well, sometimes I need to remind myself what a dummy I am to knock myself down a peg or two.
 

·
Super Moderator
Joined
·
12,008 Posts
Pulled up to do a sewer today, 3” cast iron stack clean out with test tee, homeowner says they had roots about 8 years ago, no problems since. Couldn’t convince them to let me pull carpet near the meter, they “knew” they didn’t have a front clean out. Anyone, me being the moron that I am lost my ugly gloves, searched my van for about 20 minutes, gave up and bare handed the whole thing. When I was loading my machine back into my truck I found the gloves right out in the open, I still have no idea how I missed them. Oh well, sometimes I need to remind myself what a dummy I am to knock myself down a peg or two.
Sounds like a lot of us had a bad Monday.

Automotive tire Automotive lighting Car Bumper Rim
 

·
Registered
Pornstar, Service Plumber
Joined
·
8,659 Posts
Just got back from a call. New mansion, only a year old. Guess the cause.

I had to dig up some bushes that got planted on the tank lids. From the foundation to the tank is 350'. I ran the camera after I was done and I think there's a c.o. in a garden on a hillside ~95' out. I located and flagged it but didn't bother to dig and expose it.

The basement toilet had been overflowing for a while, that powder room was a wreck. They were having a dinner party, lots of guests.
 

·
Registered
Pornstar, Service Plumber
Joined
·
8,659 Posts
Y’a, never open your mouth doing a main

I chew 3 or 4 sticks of mint gum to keep the taste of schit out of my mouth. Even when you keep your mouth closed, that schit is in the air!


Green Leaf Rectangle Natural foods Font
 

·
Super Moderator
Joined
·
12,008 Posts
Picked up a PM/LL a couple of years ago from one of my best customers. Son taking over his Dad’s rentals, great customer! Well his mom called RR because her floor drain/laundry line was backing up. So I scheduled it the next day, Friday. Well that didn’t work for her so we scheduled it for today. Back in February they sent out a green guy, charged $170, said she needed more work done. More “experienced” guys show up and say it’s the main and sold her a jet, 1 year warranty. When it backed up again she called them back. “Oh, no. You need to have your basement busted up! No warranty!” I looked at the invoices, no bust-up notes, just 1 year warranty.

A little bit before I got there she had the local gas company, who has been doing directional boring and they sent a camera down and got it open. No issues found. I tested all the lines and explpained everything to her. Told her their excuse for no warranty was BS and a company needs to be held accountable for their warranties. Told her if it backs up again to call me, I will diagnose it and hold them accountable.

Her son, my customer, wasn’t happy that she didn’t call him first to get me out there first.

I hate it when I see big companies take advantage of elderly customers who hand out their trust.
We’re going to do a prevent next spring and advise from there. High $ neighborhood, I know referrals will roll in.

Honesty and trust is the biggest form of advertisement!

Had a main just over a month ago. Line has a 12’ belly starting at the cast to clay, under the front porch, no roots. No washing machine. Told him to buy a canvas blow bag and get a washer. Volume is key for a belly. He bought one and it backed up again, handyman couldn’t figure out how to use it. So we went back. With a belly, no warranty from me. I was just going to charge him half rate since he did exactly what I told him to do. What I didn’t see the first time was that the basement floor was broken at the cast/clay. Cabled it, 20 minutes In and out. I said warranty. Next time I’m charging. LL pays immediately, does what I tell him to do or has me do what I tell him he needs to have done.

Again, honesty and trust is the key to good customers. Yes, there’s those who will walk over you, but those are the ones that get listed as “DNA” in the phone. Sometimes taking a minor hit will connect you with lifetime customers and the golden eggs that come with them.

I hear Canada is a bit different….
 

·
Super Moderator
Joined
·
12,008 Posts
Y’a, never open your mouth doing a main
He had a good learning day today. First one was a non plumbing job for a good customer, then two mains and a laundry. First was at a rental I know well, so he ran it out. The blockage was at the cast to clay connection, as usual, but there are roots about 45’ out. So I had him run about 65’. Line is just under 60’. So he starts bringing it back and I go up to get cleaning supplies. Come back down to see him fighting to keep it from twisting up. So I took over, got it unstuck, but something wasn’t right so I pulled it back by hand. I’ve probably run this line a hundred times over the years, never had this issue before! Whatever happened was definitely in the line and not the city.

Scaled reptile Terrestrial animal Reptile Iguania Tail


The second main was new to me so I cabled out. One little rough spot, not bad at all. So I let him bring it back while I went to get a new spanner plug. I’m walking down the stairs and see him standing at the bottom of the stairs with a big $h!t eating grin on his face. “You’d never guess what we pulled out!”

Metal Auto part Embellishment Fashion accessory Jewellery

Automotive tire Liquid Rim Close-up Drinkware
 
301 - 319 of 319 Posts
Top