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Discussion Starter · #1 ·
Client texted me the pictures saying she has no hot water in a shower.

She is far from me so I want to have correct part (cartridge) before I go to her place.

Top handle controls the water flow, the bottom handle controls the temperature

More then 5 years old

Location in Toronto Canada

Could you id this shower valve ?

Thanks for your response
 

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I found an Alfi brand valve that looked really similar but without those two buttons. I don't think it's the same brand though.
 
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Somebody will need to remove the trim and get pics of the valve body and even better a pic of the cartridge. Either the homeowner or you.
 

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Somebody will need to remove the trim and get pics of the valve body and even better a pic of the cartridge. Either the homeowner or you.
Surely you've been here long enough to know that never happens lolz
 

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The name brand is very likely Random Crap from Amazon with the warranty being a vague official looking card with no phone number. We invest a few minutes of research then recommend replacing. I'm just not going to make up the difference in quality at my cost.
 

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I don't particularly like that brand, too complicated, too many parts especially like the one you have. They can also leak in the wall when the o-ring fails.
 
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