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Discussion Starter #1 (Edited)
Copy of manual and how we run our business

This link includes a copy of our business manual that shows exactly how we run our business, advertise, close sales, an entire copy of our price book, copies of our advertising, free copies of all the software we use to run our business, our philosophies, and much more.

http://bestlineplumbing.com/BusinessManual.htm

This is a link to copies of several effective ads that are editable with MS First Publisher.

Dispatching software that is simple
http://bestlineplumbing.com/ServiceCalls.htm

Customer List Database software, major part of entire office system, and advertising campaigns
http://bestlineplumbing.com/CustomerDatabase.htm

Accounting
http://bestlineplumbing.com/Accounting.htm

Account Receivables Software
http://bestlineplumbing.com/Statements.htm

Payroll system software for calculating the payroll you owe your employees (not tax software)
http://bestlineplumbing.com/PayrollSoftware.htm


Price Book is designed to be used as a tool for closing sales
http://bestlineplumbing.com/PriceList.htm

Plumber sewer and drain codes - PowerPoint Presentation
http://bestlineplumbing.com/DrainCodes.htm

Copies of advertising and flyers
http://bestlineplumbing.com/Flyers.htm

Supply control software (stock, supplies)
http://bestlineplumbing.com/supply%20Control.htm

Hope this is enough to keep you busy.
 

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Deleted post until ready.
What do you mean until we are ready? Ready for what? I'm not sure what you're trying to do here but I already copied the material just incase there are questions concerning your motives. Anyone want a copy I have it.:whistling2:
 

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Plumbing and Gas SCO
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Hey PC, thanks for posting your information. I have been through it a couple of times now. It has given me a few ideas for sure.
One thing I would like to request though, do you have a normal stock list for both shop and truck? Every time I start to think I am ready for most calls someone pulls a rabbit out of their hat and I am left scrambling. I realize thaat my list will not reflect yours in all ways, but man is it getting tiring trying to out think problems before they happen.
 

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Discussion Starter #9
I do have a stock list!

Hey PC, thanks for posting your information. I have been through it a couple of times now. It has given me a few ideas for sure.
One thing I would like to request though, do you have a normal stock list for both shop and truck? Every time I start to think I am ready for most calls someone pulls a rabbit out of their hat and I am left scrambling. I realize thaat my list will not reflect yours in all ways, but man is it getting tiring trying to out think problems before they happen.
I have a program that will work perfect for what you want. It will take about two days to make the program so you can download and run it without MS Access. This software is part of a system I use for organizing my stock room and for placing an order for supplies. The program prints orders for supply houses and it makes labels for bins in the supply room. It is a very basic and simple program but it works for me. The program will work great for obtaining materials for specific types of work. For example, when you want to stock your truck, in less than five minutes you could make and print a list for everything that is on your truck. Your specific lists can be kept in the program and updated any time. For a specific type of job, you could make a list of every possible part you may need. This will be very simple. I do not use any program for tracking materials for job cost nor for theft.

I will work on it tomorrow and it has a few small details I need to clean up.

Thank you for asking.
 

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Discussion Starter #10
You should try more of the free software programs.

The accounting software is very important from my point of view, but I would think more people would download and test the dispatching software, the customer list database, and all the other programs. These are very critical for making sure you don't lose service calls, to maximize the potential of leads, to make sure you capitalize on every lead, for tracking your jobs, and a hundred more things. These are the two most important pieces of software for organizing every phase of running the business. The accounting program is a very important, very simple, basic, but very boring compared to the other programs. During the past 6 months, a little over 2,000 people downloaded the accounting program and about 10 people downloads for other programs. I am confused!
 

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You know, PC, I poked a bit of fun at you in my earlier post, but in all honesty I think its cool of you to do stuff like this. I myself love dabbling with MS Access and MS Excel (still building/tweaking my own data systems). I've taught myself quite a bit and am always looking for new ideas. I've downloaded lots of your stuff from the CT site and it has given me quite a bit of food for thought.

Your motives and methodology here at PZ/CT may be a little off kilter, but in the end, who am I really to judge? I certainly understand others skepticism and I must admit I have some of my own, but feel I am intelligent enough to make my own decisions. When listening to the advice of others, its always best to keep in mind your own knowledge and experience, and determine if the advice is something that is helpful or not. There are pros and cons to everything.

Thanks for making the effort!
 

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Discussion Starter #12
You know, PC, I poked a bit of fun at you in my earlier post, but in all honesty I think its cool of you to do stuff like this. I myself love dabbling with MS Access and MS Excel (still building/tweaking my own data systems). I've taught myself quite a bit and am always looking for new ideas. I've downloaded lots of your stuff from the CT site and it has given me quite a bit of food for thought.

Your motives and methodology here at PZ/CT may be a little off kilter, but in the end, who am I really to judge? I certainly understand others skepticism and I must admit I have some of my own, but feel I am intelligent enough to make my own decisions. When listening to the advice of others, its always best to keep in mind your own knowledge and experience, and determine if the advice is something that is helpful or not. There are pros and cons to everything.

Thanks for making the effort!
Yes, I agree, and thank you.

I am still curious why there is a lack of interest in certain areas that are important, if not critical. The Customer List Database is the main part of the entire office system.
 

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Yes, I agree, and thank you.

I am still curious why there is a lack of interest in certain areas that are important, if not critical. The Customer List Database is the main part of the entire office system.
I downloaded your manual and will read it soon. Thanks.

But the Customer List Database? I don't need it maybe because there's more people in your neighborhood than my entire county? :laughing:

I thought about mailing lists, but honestly? There's 4 service and repair companies and 1 billion new construction plumbers (gypsys, jobbers and other Californians). I ain't that hard to find.
 

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It's Free Right?

Yes, I agree, and thank you.

I am still curious why there is a lack of interest in certain areas that are important, if not critical. The Customer List Database is the main part of the entire office system.
Tell us again how you are going to help all these plumbers for free. You're going to spend all that time and you're going to give the programs away to anyone who wants them for Free right? No hidden charges, no hidden aganda. That is what you said right? IF you are then great, you're a great man!:yes:
 

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Discussion Starter #16
Copy of stock control program.

This is a program we use to order supplies, organize our supply room, and use for a reference to make sure we don't miss ordering parts we need for our supply room. You could use this program to make lists for your truck, or specific types of services. This is a program I made specifically for my company. There are some small details I am too lazy to modify for the next few weeks.

Please read the instructions for downloading all programs very carefully. These do not download the same as store-bought programs. If you have a problem downloading a copy, let me know.

http://bestlineplumbing.com/supply Control.htm
 

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Tell us again how you are going to help all these plumbers for free. You're going to spend all that time and you're going to give the programs away to anyone who wants them for Free right? No hidden charges, no hidden aganda. That is what you said right? IF you are then great, you're a great man!:yes:
Leonard posted all of this stuff a few months back on another forum. I downloaded it then and have had a chance to read through it. There is some very usefull information and valuable business tactics for insuring repeat business. to date Leonard has never asked me for one cent or even a favor of any kind. If he has an ulterior motive he's done a good job of hiding it.
 

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I must say this is some very impressive information. I'm sure it took a ton of time and effort.:thumbsup:
 

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Discussion Starter #20
You don't have to be so quiet!

Now, that you have had time to read some of my philosophies I don't believe we have nothing to argue about. This is what a forum is for. I think! Don't tell me you downloaded my manual, price list, and you agree with everything.
 
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