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Old 10-02-2017, 11:09 AM   #1
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Default Here's the Latest Debacle

So I get a work order for a "loud noise when tub is drained." Here is the story.
So in our purchasing departments infinite wisdom, it was decided to use new tub stoppers that would not require the chrome drain that comes in the tub kit to be replaced during the set out in the event the finish is different from chrome i.e. brushed nickel. So these new stoppers screw into existing drain, but the flange is wider so it covers the chrome drain. Cool idea right?
WRONG!
Problem: the washer under the stopper is so wide that if tub is filled, then drained, the water causes the washer to vibrate like a sumbeech, making a noise similar to a multi turn stop that is cracked open with water running through it. Here are some pics
If anyone is thinking of using these, don't. Lord knows how many we have installed. Whatever money was saved will be eaten up by warranty calls which is essentially a design flaw but our company will end up eating it

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Old 10-02-2017, 04:25 PM   #2
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Wow, decent idea never tested out. Just like an old school faucet washer loose and vibrating.
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Old 10-02-2017, 04:28 PM   #3
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Yeah it's a good idea. But in this case I had to pull all three drains and install new brushed nickel twist n turn stoppers

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Old 10-02-2017, 10:20 PM   #4
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Had a a customer that supplied a free standing tub and drain assembly, same problem. Since they supplied tub I told them to call manufacturer and see if they had any ideas, wonder if it was the same problem.
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Old 10-02-2017, 10:23 PM   #5
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Quote:
Originally Posted by Eddy k View Post
Had a a customer that supplied a free standing tub and drain assembly, same problem. Since they supplied tub I told them to call manufacturer and see if they had any ideas, wonder if it was the same problem.
Might have been. The twist and turns I replaced with have an o-ring so no vibration

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Old 10-02-2017, 11:36 PM   #6
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I've used those a couple of times. So far, no issues. Thankfully.
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Old 10-03-2017, 12:36 AM   #7
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I've used those a couple of times. So far, no issues. Thankfully.
Seems to only be an issue if you fill tub and then drain. If you put in another one try it out if nothing just to confirm I'm not crazy!

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