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Old 02-07-2020, 05:48 PM   #871
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It really trips me out that people don't ever learn. A lot of times i'm their 2nd or 3rd call.

First dad or brother or neighbor tried to fix it, but they couldn't so they called the handyman, and he tried his best but it still isn't working.

Stop trying to save a dime and just call the right person to begin with.
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Old 02-09-2020, 03:31 PM   #872
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[QUOTE=skoronesa;1226346]
Quote:
Originally Posted by Dpeckplb View Post
Only time I do is when the carpenter or someone is helping me do something. If he has it in arms reach I’ll ask him. Other than that I walk myself to the truck and get it.[/


I have damn near every tool you could possibly want for any job on the van. I never use a homeowners tools even if they are right there, seems unprofessional to me. Also, using some guys screwdriver as a beater is a bit much eh?


Ladders are another story. I have one of those aluminum extending, folding, massaging ladders and a 4 foot a frame. But I hate getting them off the van and will use anyone else's ladder if I can. Being tall enough a bucket is usually all I need anyway.










.
Agreed about the ladder and bucket step stool..
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Old 02-10-2020, 05:43 AM   #873
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Quote:
Originally Posted by Alan View Post
It really trips me out that people don't ever learn. A lot of times i'm their 2nd or 3rd call.

First dad or brother or neighbor tried to fix it, but they couldn't so they called the handyman, and he tried his best but it still isn't working.

Stop trying to save a dime and just call the right person to begin with.
I just see it as job security, and often a chance to make more than I would have if they had called me out from the start. The other day I had a call for low hot water pressure in kitchen sink. I was discussing cartridge replacement, when she said that the husband tried to replace it already, and not only did it not fix the problem, it leaked now too, so they were sure they needed a new faucet. I didn't argue or talk about replacing the cartridge right this time, I gave them what they wanted. They were actually prepared to get a whole new sink, because someone told them that their sink and faucet were factory assembled together as one unit, and the faucet was not removable! I do have some morals, so didn't go in for that sale, but man, some people just beg to give me more money sometimes.

The ones that floor me are those that refuse to clean out the cabinet under the sink, not shovel the driveway, clear the boxes away so I can reach the main shut off, put the aggressive dog away without me having to say it, or any number of other things that cause me to add a PITA fee to my quote. Do they honestly not think they are not going to be charged more if they make it harder for me to do my job? They never taught me in school how much mark up you could make on a bag of rock salt, and the application fee when you need to spread it yourself on an icy walk.
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Old 02-12-2020, 09:57 PM   #874
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A 2 Minute Price...

Arabic sounding man

You install washer and dryer?
yes...___$$ per hour minimum one hour.
I also have a dishwasher to change, How much?
Again I repeat the rate.
No it takes 2 minute for a washer so you give price for 2 minutes.
Sure sure call someone else!!!!


Yep a 2 minute job and a free dishwasher install with it.
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Old 02-13-2020, 10:36 AM   #875
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Quote:
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I go to a house today and find someone in town from the west coast dealing with his elderly mother... He has had a bad day dealing with a stopped up septic tank then a stopped up line going to the septic,,,, so he is at his wits end and about to pull his hair out-- ok so I get it...

I went there to look at a broken water softener and he decides to take it all out on me ....... He tells me that he has a lot of iron in the water and shows me a glass from the kitchen sink all brown and bad looking.....

I tell him that I was there about 8 years ago and repaired his mothers water softener and said at that time she will need a new one some day ..... I inspect the water softener and see that the meter is broken and not working at all and of course the unit is about 20 years old....

He starts debating with me and again asking why the water is so bad looking
and I state again that the control is broken and too old to fool with so you need a new unit.......

then he asks me how do I know this...and why is the water so nasty>>>??
and I state again that the fuc/ing water softener is old and worn out and we can install a new one tomorrow......

Then he debates with me about how do I know that just a water softener will take out the iron in the system because others he has called before me have come out and attempted to sell him an Iron filter.......

Then I tell him that his mothers water softener has been taking out the iron in the system for about 20 years without an iron filter and I am about 95% sure that my unit which is twice the capacity of your mothers will handle it ok...

if you want an iron filter that you probably dont need I can install one later for you ahead of the water softener for 1350.....

then I get , well are you gonna test the water to see if it needs an iron filter.. then I finally say your water softener is broken and you did not have an issue over the past 20 years before it went bad.....AGAIN.

then I get well how do you know its actually bad...??

Then I finally lose it and say I know its bad because I do this for a living and you called me out here to check on it. and you watched me just check on it........

I finally just walked away cause this boys brain was totally fried

I doubt I will ever hear from him......










He was correct for asking. You don't know if well conditions have changed and he does have Ferric iron that the softener wont remove. And technically if you work on softeners often you should pick up an Iron test kit from LaMotte to test the level.
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Old 03-02-2020, 07:40 PM   #876
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He wouldn't do the job because of 3/4" copper pipe.


Got a call at 1 pm for a 60 gallon(+-70 US gallons) water heater replacement. The guy wanted it right now, I said sure even though I needed coffee badly and I was ready for a snooze.

So the guy told me there was a plumber who was just there earlier in the day and when he saw it was 3/4" copper pipe going to the tank he started to complain it was complicated and he also wanted to bring the heater through the garage. There were only the main stairs going to the basement. So he basically told the plumber to get out.

I asked who he was and it was a gambling plumber(biz owner) who entirely wrecked a company apart and I was the first one to jump ship from that nut house over 20 years ago. Anyway his helper was a woman, that woman is his sister the secretary probably nearing 60 years old! I told the guy the reason he complained about the pipe is that he doesn't have any stair climbing equipment and he knew he couldn't do the job. The idiot took a gamble and drove all that way out of town for this story. I bet he thought it would of been only 2-3 stairs.

He home owner complained I charged more so I replied well I didn't complain about the pipe and got here quick.

It was still a freaking tight fit going down the stairs, the L shape were not to code and I dinged the wall. I had to give a 50$ rebate, he didn't really want me to come back to fix it, It didn't really make sense either it was far. Then my main supplier were out of 60's so I had to go to another place and pay 50$ more. I'm glad this one is over.
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Old 03-03-2020, 12:11 AM   #877
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I had a 75 gallon A.O. Shxxt on a third floor balcony, town home above a garage all white carpet for all 3 floors homeowner told us that we would be responsible for any damages, give a price of some where around
$1000.00 dollars
this was in the early 90's, and the water heater was a warranty Leaker
homeowner turned us down and me & partner were glad to walk away
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Old 03-03-2020, 07:49 AM   #878
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Quote:
Originally Posted by MACPLUMB777 View Post
I had a 75 gallon A.O. Shxxt on a third floor balcony, town home above a garage all white carpet for all 3 floors homeowner told us that we would be responsible for any damages, give a price of some where around
$1000.00 dollars
this was in the early 90's, and the water heater was a warranty Leaker
homeowner turned us down and me & partner were glad to walk away
Yesterday an out of the city woman called because the exterior hose bib and pipe were behind a dishwasher all crooked that had been installed by the previous diy homeowner. She also wanted a free standing tub and some diy galvanized pipes or whatever to be relocated. It was in a crawl space of 4' going to 0' where the pipes and bathroom were. She then complained she had hired the biggest name in town for a leak a while ago and they had charged 700$, she was angry they had charged so much. She looked at my reviews and she picked me.

No mam I'll pass!

You won't get great service at an ultra low rate fixing diy stuff in a crawlspace I won't be able to get to.
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Old 03-03-2020, 08:36 AM   #879
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Quote:
Originally Posted by MACPLUMB777 View Post
I had a 75 gallon A.O. Shxxt on a third floor balcony, town home above a garage all white carpet for all 3 floors homeowner told us that we would be responsible for any damages, give a price of some where around
$1000.00 dollars
this was in the early 90's, and the water heater was a warranty Leaker
homeowner turned us down and me & partner were glad to walk away

years ago I had a boiler job, same thing, BRAND NEW hard wood floors through the whole house and no basement entrance..I gave a " I dont want to do it price" for all the prep work of protecting the floors...didnt get it and didnt want it..wasnt worth the aggravation....
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Old 03-03-2020, 08:39 AM   #880
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Quote:
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Yesterday an out of the city woman called because the exterior hose bib and pipe were behind a dishwasher all crooked that had been installed by the previous diy homeowner. She also wanted a free standing tub and some diy galvanized pipes or whatever to be relocated. It was in a crawl space of 4' going to 0' where the pipes and bathroom were. She then complained she had hired the biggest name in town for a leak a while ago and they had charged 700$, she was angry they had charged so much. She looked at my reviews and she picked me.

No mam I'll pass!

You won't get great service at an ultra low rate fixing diy stuff in a crawlspace I won't be able to get to.

there is a city by me, Long Beach, it is by the beach, lots of sand that blows in under many of the houses that were built on piers 2 ft off the ground..you have to dig yourself in and dig yourself out to do any work under these bungalows..the people paid because all the plumbers charged to get access....
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