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Old 10-20-2019, 12:04 AM   #11
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Right now he has too many chances to do paperwork and clean the van and not enough money coming in.




















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I can relate to that at times.

This month has been pretty good. I could take the next 2 weeks off and be ok, but there are certainly times where the phone doesn't ring and i really wish it would.
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Old 10-20-2019, 06:17 AM   #12
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Dentists charge 50$-200$ if you cancel within 48 hours and my family doctor boots you off permanently if you miss twice. It took me 8 years on the waiting list to get one, just in time too!

Other professionals charge too.
I've seen a few who threaten those tactics, but I've never experienced it myself. I strongly suspect that it is mostly bullschit, medical boards would have a different view favoring the client, and/or they have an impossible time actually trying to collect. Would they rather lose a client altogether by charging once for a missed appointment, or continue to have one despite one or even an occasional disappointment?
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Old 10-20-2019, 09:25 AM   #13
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I've seen a few who threaten those tactics, but I've never experienced it myself. I strongly suspect that it is mostly bullschit, medical boards would have a different view favoring the client, and/or they have an impossible time actually trying to collect. Would they rather lose a client altogether by charging once for a missed appointment, or continue to have one despite one or even an occasional disappointment?
I also think it may be a scare tactic, I'm not going to ask a cancellation fee on those but I will tell those I'll call them if I have an opening because reserving a spot is most likely a cancel some time later.

For family doctors they get paid by the government so I guess they don't collect if you don't show up.
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Old 10-20-2019, 09:31 AM   #14
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I've seen a few who threaten those tactics, but I've never experienced it myself. I strongly suspect that it is mostly bullschit, medical boards would have a different view favoring the client, and/or they have an impossible time actually trying to collect. Would they rather lose a client altogether by charging once for a missed appointment, or continue to have one despite one or even an occasional disappointment?



I agree mostly but your last statement neglects to recognize that in some ares dentists or other specialties are very difficult to come by. Around here they are in very high demand and will gladly say forget you to any client who doesn't follow the rules.


Smae sort of scenario with drain snaking here too. We charge reasonable amounts but the two semi- local "rooter" companies charge horrendous amounts because they are largely the only guys around in the near city. Call them and your guaranteed to pay a minimum of 400$, usually around 600$.


















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Old 10-20-2019, 01:10 PM   #15
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I can only post about my experiences in my area. Your mileage may vary.

I'm never going to begrudge the drain guys no matter what they charge, as long as they are not perfoming unnecessary services. That job and the hours that go with it are just horrible. You could not pay me enough money to do it, lugging those machines, dealing with that crap. More power to you if you are happy with what you bring in, and I hope your business benefits from being lower in such a high demand area, but also consider that the laws of supply and demand dictate prices by their very nature. There is nothing wrong with taking advantage of legal capitalism.
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Old 10-20-2019, 09:16 PM   #16
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I can only post about my experiences in my area. Your mileage may vary.

I'm never going to begrudge the drain guys no matter what they charge, as long as they are not perfoming unnecessary services. That job and the hours that go with it are just horrible. You could not pay me enough money to do it, lugging those machines, dealing with that crap. More power to you if you are happy with what you bring in, and I hope your business benefits from being lower in such a high demand area, but also consider that the laws of supply and demand dictate prices by their very nature. There is nothing wrong with taking advantage of legal capitalism.
I would disagree somewhat and to an extent with that, there are tons of plumbing companies in my area that do service and I'm the highest priced in town. Price is also going up 2% for inflation in January. However for renovations brings me no work at all.
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Last edited by Tango; 10-20-2019 at 09:29 PM..
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Old 10-20-2019, 09:35 PM   #17
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I can only post about my experiences in my area. Your mileage may vary.

I'm never going to begrudge the drain guys no matter what they charge, as long as they are not perfoming unnecessary services. That job and the hours that go with it are just horrible. You could not pay me enough money to do it, lugging those machines, dealing with that crap. More power to you if you are happy with what you bring in, and I hope your business benefits from being lower in such a high demand area, but also consider that the laws of supply and demand dictate prices by their very nature. There is nothing wrong with taking advantage of legal capitalism.
I do drain cleaning because I'm limited to the services I can offer globally. Once you get a few under your belt it gets somewhat a little easier. Then some people want to have their sink unclogged and you get to repair other stuff. By not offering drain cleaning I'd be missing out.

Take the example for yesterday, saturday morning, I got a call for a clogged tub, 10 minutes and I was done, then she asked to change the shower head. A total of 32 minutes and charged the weekend rate and the woman gave me a 35$ in tip. Those are calls that I love.
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Old 10-20-2019, 11:48 PM   #18
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Dentists charge 50$-200$ if you cancel within 48 hours and my family doctor boots you off permanently if you miss twice. It took me 8 years on the waiting list to get one, just in time too!

Other professionals charge too.

thats your canadian public health care...drs here have signs that say if you miss an appointment you pay a fee, but they need all the customers they can get, unless some of the specialists that are good can bounce people...if you have a signed contract for work for a specific day you can charge a cancellation fee, but without anything signed by the customer and its just a phone appointment and not a steady customer or one on file like doctors there isnt much you can do..just the way the cookie crumbles..
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Old 10-21-2019, 02:01 PM   #19
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I've had many people who book an appointment several days in advance for a clogged drain and at the last minute they call to cancel. I think they reserve a spot while trying to get someone else cheaper or faster. This screws me up because I could of booked someone for a repair. People who book for a repair usually don't back out.

I think I'm going to charge a non refundable 100$ E-transfer deposit for those who book a clogged drain days in advance.
The fustration is real. I won't even schedule an appointment for a clogged drain if I can't get to them in a day. I now try to do 3 jobs a day, first 2 appointments are for scheduled work and the last call is for emergency.
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Old 10-21-2019, 04:23 PM   #20
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Gear_Junkie has it right - plus you have to wonder about anyone who is willing to wait more than a few days to get a drain unclogged! If I get a sense they aren't 100% committed to waiting I will ask for a credit card to "hold the appointment". Most of the time they have to call me back and I never hear from them again.
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