He asked me flat out yesterday: "So how DO I save money with you?"
Let me be clear: They asked multiple other plumbers to take on this project and they ALL declined. I have one of the lowest rates in town, and also, a lot of the other guys aren't interested in traveling outside of city limits for work.
They're already getting the best price, and they've taken away the digging part of the project from me now, so that's reduced the labor.
Tell him exactly what you told us here. He wasn't there to see that you were the best value, which is why the previous board chose you. He comes in without researching the history of what happened before, and just wants to play the hero. Some people just have to learn the hard way. So help him. Tell him what you told us, then don't return a call or two. See how fast he runs back to you when he realizes his mistake.
Fighting the good fight, piping the good pipe.
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This AM, I got a text from this guy. I was out of town getting the new license numbers on the truck and he texts me just to tell me what a good job I did on this meter install and how happy the homeowner is with how it turned out.
Maybe I should charge double for this high quality work.
you bet your a$$ you better raise the price, or at least thats what you tell him if he asks how to save money with you..you tell him you were going to raise the price as materials went up in price...then they usually back down knowing you can play the game too...