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Old 03-03-2020, 09:02 PM   #31
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This week, **** got REAL.

I've got 2 remodels lined up for this week. Finished roughing the first one today and I'll be under a ****ty old house for the rest of the week. Meanwhile, my phone is ringing off the hook for service work, and people are willing to wait for me.

I've easily got a week's worth of service work piling up. I haven't been this busy since I was working on the new house.

I don't have the luxury to just blow these people off because I want to work 25 hours and then go smoke a bowl and play nba2k20. They wait for me because they know I'll show up when I say I will and I'll do a really good job for them. If I ignore them, they'll find someone else.

Patient customers are the best kind.
Awesome news! Glad things are going good for you! I had the advantage of a reputation established before going on my own. I never solicited old accounts, but when word got out....
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Old 03-03-2020, 09:06 PM   #32
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Awesome news! Glad things are going good for you! I had the advantage of a reputation established before going on my own. I never solicited old accounts, but when word got out....
I feel slightly too busy right now but that's the way it goes, right?

In a perfect world, I'd like to be available within a day or two, but we all know the world isn't perfect. I'm not stressing out yet though, so that's good. I'll probably be ok until people start getting pissed off that I can't help them.
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Old 03-03-2020, 10:12 PM   #33
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Originally Posted by Alan View Post
To the OP :

This week, **** got REAL.

I've got 2 remodels lined up for this week. Finished roughing the first one today and I'll be under a ****ty old house for the rest of the week. Meanwhile, my phone is ringing off the hook for service work, and people are willing to wait for me.

I've easily got a week's worth of service work piling up. I haven't been this busy since I was working on the new house.

I don't have the luxury to just blow these people off because I want to work 25 hours and then go smoke a bowl and play nba2k20. They wait for me because they know I'll show up when I say I will and I'll do a really good job for them. If I ignore them, they'll find someone else.

Patient customers are the best kind.
I think the OP is gone forever in his no pun intended..PIPE DREAM....
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Old 03-03-2020, 10:14 PM   #34
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I feel slightly too busy right now but that's the way it goes, right?

In a perfect world, I'd like to be available within a day or two, but we all know the world isn't perfect. I'm not stressing out yet though, so that's good. I'll probably be ok until people start getting pissed off that I can't help them.
in the beginning you grab any and all work and the day doesnt stop till its all done, then down the line when you have a steady stream of customers you raise prices to make more by doing less( just 60 hours a week, LOL) but in time you will have a good customer base with work planned months out...then in 30 years you get to relax...
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Old 03-03-2020, 10:55 PM   #35
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in the beginning you grab any and all work and the day doesnt stop till its all done, then down the line when you have a steady stream of customers you raise prices to make more by doing less( just 60 hours a week, LOL) but in time you will have a good customer base with work planned months out...then in 30 years you get to relax...
Looks like I have it covered. Funny how someone will call asking the rate and says the classic line I'll talk to my wife and 1 hour later I get someone else who isn't bothered by the rate.
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Old 03-04-2020, 10:13 AM   #36
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Looks like I have it covered. Funny how someone will call asking the rate and says the classic line I'll talk to my wife and 1 hour later I get someone else who isn't bothered by the rate.

some people shop by price ONLY and dont care if their house burns down and other people shop for quality and price is down the line, this is the customer to have..and if you can build up a steady supply of them thats the best..
but you also have to keep a lid on prices( but still make good profit) for the budget conscious people..
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Old 03-04-2020, 11:47 AM   #37
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but you also have to keep a lid on prices( but still make good profit) for the budget conscious people..
What do you mean by that? My rate applies to everyone unless when you flat rate.
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Old 03-04-2020, 01:21 PM   #38
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What do you mean by that? My rate applies to everyone unless when you flat rate.
I dont do any time and material, all my work is by the job...
ok all customers are not equal, if im working in a million $$ house the cost of work goes up, but also more care is taken about being clean and super perfection for aesthetics, if im working in an everyday soso house and the people are limited income the prices are lower but im not gona kill myself making sure everything looks perfect, even though mechanically it is...
I charge what I can get from each customer, in the end it equals out, but I WONT do any work if I cant make the minimum profit margin to cover costs and to make money..
some say thats not fair or all customers should get the same rate...too fking bad...if you are happy making what you are then good, but if you can make more on high end jobs , its up to the people to determine if its still a value to them and if they want to pay me or hire someone else..its called...FREE ENTERPRISE....well maybe not in communist canada, but here in the USA you can charge what you want....and the type of customer will determine how much you can charge...
I told this story before..
I was working in a high end house for 2 doctors, husband and wife, the dryer vent fell off their dryer and they called an appliance repair company, the guy cam and saw the vent just slipped off and told the people its easy to fix they can do it and they wouldnt have to pay a service call and he left....they were pissed the guy did nothing and didnt care about price, they wanted it fixed..so since I was there working on another project I told them $75.00 and ill fix it, ( about 15 years ago, todays price would be alot more) they were more than happy to pay because they saw value in getting it fixed and the other guy if worked for me would be fired....or retrained as it cost his company how much to make nothing, in the eyes of the other guy who probably made a little more than minimum wage thought he was being nice but didnt put himself in the customers shoes,

im sure they made over half a million each year and didnt want to know anything about doing it themselves...
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Old 03-06-2020, 08:42 AM   #39
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bwahahahahahahahahahahahahahahahahahahahahahahahah ahahahahahahahahahahahshshshshah

work 25 hrs? Owing a plumbing business is a 6 day a week 12 hrs a day or more venture.

I may bill 25 hrs a week in the field some times. Some times 24 of those is in 1 day.

If you want things easy, keep working for someone else.

As far as stocking up on parts. Id say I have closer to 5k in parts on my truck at all times and easily 5k in the barn.

Last year sump pumps sold out in ALL stores. Guess who had 10 of them on the shelf willing to install for $850 a piece!

You need to read most of the threads on this topic before you go for a cool 25 hrs a week job.


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