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Old 09-27-2019, 10:35 PM   #21
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Quote:
Originally Posted by ShtRnsdownhill View Post
and then you have people like my PITA sister that likes the OLD crap....when ever she calls to have plumbing done its always an adventure.....like a wall hung toilet with the tank up by the ceiling and shower faucets that go up the wall with handles and outlets for all kinds of accessories...and of course its all in polished brass..god help you if there is a scratch on anything..and the worse part I cant charge much to do it..if it was a regular customer i would charge enough to scare them away...
1) Have a customer in a very large, very old house that has always wanted to keep things original. I had to replace an 11/4" lavatory trap by lead wiping a new 17 gauge chrome trap into the lead sticking out of the wall. Of course I had to file off the chrome first!


2)Always remember that you can never make any money doing work for friends or family. Even if you charge them two dollars they will believe that they were overcharged. I have a couple of friends that don't even ask how much they owe me and I have one that doesn't ask and doesn't give a thank you. These types are now getting referred out to other plumbers who I know will charge them plenty.
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Old 09-28-2019, 12:36 AM   #22
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I love fixing old crap. We have tons of customers with old stuff in their houses and they are more than willing to pay the T&M to fix it. I carry more stuff to fix faucets that are 30+ years old than ones from the last two decades. The new stuff just isn't worth fixing and often times can't be fixed.


Our fixtures person and I have a constant passive aggressive battle through email where I say kohler is crap and the reasons why and they say other brands are crap with no justification.


You can still buy quality items but a good faucet is at least 300-500$ for a two handle. The single handle ones are garbage for the most part. Delta still sells seats and springs model but moen doesn't make any 1200 series anymore :( Just that stupid black plastic ceramic cartridge that fails easy.











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