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Old 04-22-2016, 07:21 PM   #21
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I camera every sewer.

I built my camera and snake price into one price.

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Old 04-22-2016, 07:26 PM   #22
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I'm just so use to getting phone calls asking how much to clear a main. I would give them an option for an additional $*** you will camera the line. You should make it their choice though, let them decide to pay the extra to see a video of what's going on.


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Old 04-22-2016, 08:43 PM   #23
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How does it make you money sitting on the truck? If you own a camera and do drain work as a part of your services, why not include it in the pricing for drain cleaning? You make more money with it that way. What am I missing here?
Your not missing a thing. That's how you provide such quality service, you check the pipe after you unclog, show the customer the problem and repair it. Genius


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Old 04-22-2016, 08:45 PM   #24
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I'm just so use to getting phone calls asking how much to clear a main. I would give them an option for an additional $*** you will camera the line. You should make it their choice though, let them decide to pay the extra to see a video of what's going on.


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I'll camera a line just so I can see, it's a sickness

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Old 04-22-2016, 10:26 PM   #25
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I send my camera gently down a clogged line prior to cleaning if possible. The reason is to see how far out the obstruction is or how far I can go before I hit a misalignment or something. I do NOT use my camera as a means to unclog it but it is a good way to determine a little bit of information prior to cabling. Sometimes it is a soft clog and the camera will push through. This is if I'm working on a sewer line outside and not under a house or building where it could be cast iron and full of holes. Sometimes the clogged line has drained enough or has settled enough to see what the clog is. Then I will know of its better to jet or cable. What is your opposition to running a camera first just to see what you can see?
I like to clear the poo out of the line before I send my camera in.
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Old 04-22-2016, 10:39 PM   #26
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I send my camera gently down a clogged line prior to cleaning if possible. The reason is to see how far out the obstruction is or how far I can go before I hit a misalignment or something. I do NOT use my camera as a means to unclog it but it is a good way to determine a little bit of information prior to cabling. Sometimes it is a soft clog and the camera will push through. This is if I'm working on a sewer line outside and not under a house or building where it could be cast iron and full of holes. Sometimes the clogged line has drained enough or has settled enough to see what the clog is. Then I will know of its better to jet or cable. What is your opposition to running a camera first just to see what you can see?


Usually when I show up, the line is full of water. My objection is putting my camera down blind. I know I won't see anything, and so I'm much more likely to get it stuck. If the stoppage has receded, then I could see the advantage. But as others have said, it must be built into your price. Will have to replace that camera someday.
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Old 04-22-2016, 10:53 PM   #27
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I camera every sewer.

I built my camera and snake price into one price.

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Exactly. That's my point and I do the same.
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Old 04-22-2016, 10:54 PM   #28
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I like to clear the poo out of the line before I send my camera in.
Same here but what if the clog is upstream of the CO?
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Old 04-22-2016, 10:58 PM   #29
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I'm just so use to getting phone calls asking how much to clear a main. I would give them an option for an additional $*** you will camera the line. You should make it their choice though, let them decide to pay the extra to see a video of what's going on.


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Why should it be their choice for how to best do the job? Not trying to be an ass, but seriously, why the option? The only way you truly know if you've done your job is by running that camera? Charging it separately is more of a scam. It should be included just like testing an underground water line after a repair before back filling. What's the difference? To determine whether or not you've actually done a decent job the only way is to run a camera. And if you have one already, why not include that in the price and charge for it without the option?
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Old 04-22-2016, 11:01 PM   #30
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Usually when I show up, the line is full of water. My objection is putting my camera down blind. I know I won't see anything, and so I'm much more likely to get it stuck. If the stoppage has receded, then I could see the advantage. But as others have said, it must be built into your price. Will have to replace that camera someday.
Yes, I do mean charge for it, but fix it into the price for cabling as opposed to charging some additional fee. If you normally charge $150 for cabling only, charge $225 and include a camera. Don't give the option. For instance, " The cost to cable a line within whatever parameters costs $225." And that includes a camera. If the customer says they don't want a camera, i tell them its not an option. That's it.
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