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Old 02-05-2016, 04:47 PM   #11
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Ya know it's funny, I was going to add "pm me if anyone has any ideas" when I posted the question because I agree we shouldn't be giving away knowledge we acquire from years of working in the field. But then I thought this isn't a typical problem that an average homeowner would come across. Perhaps a handyman or maintenance guy, but this is a first for me in over 14 years... all service, so I thought it wouldn't be that big of a deal.

I thank those that did reply with your suggestions, however, the cartridges and angle stops were not the problem. I managed to figure it out and make my customer happy, but I won't post what I did or how I figured it out. Ya know, in case average Joe happens to Google the name of this post... word for word mind you. And by chance happens to be the exact problem they're having. Even though the name of this post could easily be applied to dozens of hot water issues, and extremely unlikely that they're living in an 8 suite apartment where only one suite isn't getting hot water.

Anyway, I do appreciate the replies. Cheers.
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Old 02-05-2016, 04:48 PM   #12
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Well it is not a rocket science for sure. And why not to share the knowledge?
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Old 02-05-2016, 05:10 PM   #13
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Why not share the knowledge? Uh, well, I guess it's because we spend years acquiring said knowledge and giving it away would make it less likely that someone is going to pay you for it if you give it away for free. If someone asked you to quote say a rough in, would you lay out the job for him, step by step with all the materials you're gonna need? I wouldn't.

As an example, my van needed a new water pump. Option 1 was to take it to a mechanic and have him do it, but I went with option 2... Google it, acquire the knowledge and do it myself. I did do it myself and it cost me $400 less than if I took it to the mechanic. Same rule applies for plumbing and I for one like having the knowledge I've acquired so I don't want to just give it away.
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Old 02-05-2016, 06:56 PM   #14
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Quote:
Originally Posted by ruddiger View Post
Why not share the knowledge? Uh, well, I guess it's because we spend years acquiring said knowledge and giving it away would make it less likely that someone is going to pay you for it if you give it away for free. If someone asked you to quote say a rough in, would you lay out the job for him, step by step with all the materials you're gonna need? I wouldn't.

As an example, my van needed a new water pump. Option 1 was to take it to a mechanic and have him do it, but I went with option 2... Google it, acquire the knowledge and do it myself. I did do it myself and it cost me $400 less than if I took it to the mechanic. Same rule applies for plumbing and I for one like having the knowledge I've acquired so I don't want to just give it away.
Your example is confusing me as to which side that you're on
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Old 02-05-2016, 08:16 PM   #15
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Sorry you're confused. The example was just to show how easy it was for me to acquire knowledge for free, and I don't want that to happen to the plumbing trade. Maybe it was a bad example, although I would've thought my last 2 posts show which side I'm on.
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Old 02-05-2016, 08:44 PM   #16
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Quote:
Originally Posted by chonkie
Maybe we could start answering questions like this by PM.
Or expand the private section of the forum and lower the post count requirement.
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Old 02-05-2016, 08:56 PM   #17
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Quote:
Originally Posted by PLUMBER_BILL
Yeh Now the whole world knows how to do it. Example go on google and type in the post title, Hot Water Problem. Need Input See what you get ...
It usually takes several weeks to rank in search results but it stays there forever. There are hundreds of combinations of phrases somebody could type to find this thread.
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Old 02-05-2016, 09:23 PM   #18
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I don't really care if joe homeowner searches Google and you tube about fixing their problems, a lot of times they bite off more than they can chew and call me anyway.
One Saturday a few years ago one such homeowner called me at 5 pm.
"I looked on YouTube to find out how to change my shower faucet, I've got the old one cut out and the new one to put in. My waters off and I need help."

Well that's a big paycheck for someone, might as well be me.
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Old 02-05-2016, 10:33 PM   #19
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Quote:
Originally Posted by Workhorseplmg View Post
I don't really care if joe homeowner searches Google and you tube about fixing their problems, a lot of times they bite off more than they can chew and call me anyway.
One Saturday a few years ago one such homeowner called me at 5 pm.
"I looked on YouTube to find out how to change my shower faucet, I've got the old one cut out and the new one to put in. My waters off and I need help."

Well that's a big paycheck for someone, might as well be me.
I like the homeowners who try to "unscrew" a soldered hose bibb on Sunday afternoon and twist the copper all the way in the stucco.
They always say, but it has grooves for a crescent wrench.
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Old 02-05-2016, 10:57 PM   #20
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Quote:
Originally Posted by Debo22 View Post
I like the homeowners who try to "unscrew" a soldered hose bibb on Sunday afternoon and twist the copper all the way in the stucco.
They always say, but it grooves for a crescent wrench.
Hehe, I did that once a long time ago. I swear it felt like it was threaded.
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