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Old 09-30-2015, 07:21 AM   #1
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Default Many issues with the tapatalk app.

Many issues have persisted over the past months, but they are mostly minor issues but are annoying. I'm not tech savvy, so I don't know if it's an issue on my end or with the app.

A majority of the time, all the pics in a thread do not show up, even in my own posts. I have noticed that sometimes pics won't show up for me if it is the last post in a thread, but they will show up once another post is made after it.

Search function does absolutely nothing now. It won't bring up anything no matter what.

Sometimes when I click to thank a post, it won't let me, and other times, I think it thanks post just because I viewed it.

Sometimes when I'm trying to quote someone, it inserts a different quote from a different thread and different member.

There are some members that when I attempt to view what they posted, it will pull up a different thread. Mainly, when srloren posts links to pics, I have never been able to view them. Each and every time it brings up the same old post by Plumber.

I have anti-virus, up to date, not showing any issues. I haven't added, removed, or changed any apps or settings to cause the issues.

Oh, I did uninstall and reinstall the tapatalk app to see if that would help but it didn't.
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Old 09-30-2015, 08:02 AM   #2
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Example of one issue from just a few minutes ago. I don't know what would cause the first pic to not load but the others to load. It still doesn't show up even after I posted a reply.
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Old 09-30-2015, 04:15 PM   #3
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Looks like you might need to update your tapatalk or reinstall it. I went to the same thread and all the images are showing.

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Old 09-30-2015, 06:44 PM   #4
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Quote:
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Looks like you might need to update your tapatalk of reinstall it. I went to the same thread and all the images are showing.

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Quote:
Originally Posted by chonkie View Post
I have anti-virus, up to date, not showing any issues. I haven't added, removed, or changed any apps or settings to cause the issues.

Oh, I did uninstall and reinstall the tapatalk app to see if that would help but it didn't.
...
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Old 10-01-2015, 12:50 PM   #5
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Quote:
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...
xD i'm sorry. Can you tell me what device you're using to browse on Tapatalk?

Android (which phone/tablet)?
Android version?
Tapatalk version?


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Old 10-03-2015, 03:37 PM   #6
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Samsung Galaxy S4 Active, android version 4.4.2, tapatalk version 3.10.3
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Old 10-06-2015, 02:40 PM   #7
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Quote:
I have anti-virus, up to date, not showing any issues. I haven't added, removed, or changed any apps or settings to cause the issues.

Oh, I did uninstall and reinstall the tapatalk app to see if that would help but it didn't.
The app you have is the PlumbingZone app powered by Tapatalk, was that what you updated? Can you clear the cache? Its turning up fine for me, I just downloaded the app.

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Old 10-09-2015, 07:39 PM   #8
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Yes, the PlumbingZone app powered by Tapatalk is what I reinstalled. I cleared the cache, cleared the data, uninstalled the app, reinstalled the app.

Since the issues don't happen all the time, I'm not really too concerned with them. Just wanted to point them out because if you don't get told then you'll think everything is alright.
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Old 10-22-2015, 03:44 PM   #9
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I'm going to escalate this because I don't see the attachment issue but it could be just connectivity issues. I'll let you know.

Thank you for your patience.

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Old 10-24-2015, 01:50 AM   #10
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I'm going to escalate this because I don't see the attachment issue but it could be just connectivity issues. I'll let you know.

Thank you for your patience.

Lee
Thanks for escalating this I guess. You seem really focused on the attachment issue, what about the other issues I listed?
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