whirlpool lp water heaters - Plumbing Zone

SPENCE · 05-08-2009, 11:05 PM

Had a service call for a 30 gal lp not working right. show up and find the water heater on start-up blow flame out the bottom(its the flamelock) and after about 2min of burning the flame burns more inside the burner and glows red. called whirlpool they sent out new gas valve and burner. installed new parts, same problem. checked water colum its right. called whirlpool again and get someone who knows something, she says they are working on this problem and the have a new orfice to fix it. new part came today i installed the new size 55 orfice(the old one is a 54) and that took care of the large fire ball on start up and it burns much smoother. whirlpool called me today about the problem and told me that they switched from a cast burner to a cheap metal one and they are working the bugs out. hope this helps someone else.

thanks

Plumber · 05-08-2009, 11:44 PM

Wow. I wonder if Whirlpool needs manufacturer reps.

user823 · 05-09-2009, 12:26 AM

Whirlpool = Garbage, In my humble opinion.

leak1 · 05-09-2009, 12:57 AM

whirl-poo!!!!!!

Redwood · 05-09-2009, 01:41 AM

I don't even try to fix them!
I quote a new Bradford White and leave it as that.
Those whirlpoo's are a callback waiting to happen....
I'm not playing that game.

Plumberman · 05-09-2009, 01:46 AM

Changed a thermocouple in one earlier this week.... HATE Whirlpool

Plumber Jim · 05-09-2009, 01:46 AM

man, that sounds messed up.. lol.

trout lake · 05-11-2009, 02:02 AM

Wow
It's hard to believe that a company in the business of supply, would do such a dumb thing. For them to change out the orfice on a ul or cga certified piece of equipment over the phone is bazzar to say the least. On what basis would they do this? Trial and error? If you wnet from a 54 to a 55 the unit was 20% overfired at 11 inches wc. Thats a huge and dangerous mistake. By the way, what was your inlet pressure and firing rate on the unit?

05-08-2009, 11:05 PM	#1
SPENCE Member Join Date: Sep 2008 Location: Willow Street PA Posts: 51 My Photos	whirlpool lp water heaters Had a service call for a 30 gal lp not working right. show up and find the water heater on start-up blow flame out the bottom(its the flamelock) and after about 2min of burning the flame burns more inside the burner and glows red. called whirlpool they sent out new gas valve and burner. installed new parts, same problem. checked water colum its right. called whirlpool again and get someone who knows something, she says they are working on this problem and the have a new orfice to fix it. new part came today i installed the new size 55 orfice(the old one is a 54) and that took care of the large fire ball on start up and it burns much smoother. whirlpool called me today about the problem and told me that they switched from a cast burner to a cheap metal one and they are working the bugs out. hope this helps someone else. thanks

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05-08-2009, 11:44 PM	#2
Plumber Plumba Join Date: Jan 2009 Posts: 890 My Photos	Wow. I wonder if Whirlpool needs manufacturer reps.

05-09-2009, 12:26 AM	#3
user823 Registered Member Join Date: Feb 2009 Posts: 1,595 My Photos	Whirlpool = Garbage, In my humble opinion.

05-09-2009, 12:57 AM	#4
leak1 master of disaster Join Date: Mar 2009 Location: ohio- usa Posts: 758 My Photos	whirl-poo!!!!!!

05-09-2009, 01:41 AM	#5
Redwood jA-Rod dat u? Join Date: Sep 2008 Location: Connecticut Posts: 9,252 My Photos	I don't even try to fix them! I quote a new Bradford White and leave it as that. Those whirlpoo's are a callback waiting to happen.... I'm not playing that game.

05-09-2009, 01:46 AM	#7
Plumber Jim Senior Member Join Date: Jun 2008 Location: Colorado Posts: 1,803 My Photos	man, that sounds messed up.. lol.

05-11-2009, 02:02 AM	#8
trout lake Member Join Date: May 2009 Location: british columbia canada Posts: 82 My Photos	Wow It's hard to believe that a company in the business of supply, would do such a dumb thing. For them to change out the orfice on a ul or cga certified piece of equipment over the phone is bazzar to say the least. On what basis would they do this? Trial and error? If you wnet from a 54 to a 55 the unit was 20% overfired at 11 inches wc. Thats a huge and dangerous mistake. By the way, what was your inlet pressure and firing rate on the unit?