Plumbing Zone - Professional Plumbers Forum
PLUMBERS, CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Go Back   Plumbing Zone - Professional Plumbers Forum > Plumbing Forum > Business, Marketing, and Sales


Reply
 
Thread Tools Display Modes
Old 07-26-2012, 11:52 PM   #1
Senior Member
 
Boundry's Avatar
 
Join Date: Jul 2012
Posts: 121

View Boundry's Photo Album My Photos
Default Charge out for helper

Just wondering what standard operating procedure is for you guys, do you charge out for a helper on service calls even if it's a one man job?

Boundry is offline   Reply With Quote
Join Contractor Talk

Join the #1 Plumbers Forum Today - It's Totally Free!

PlumbingZone.com - Are you a Professional Plumbing Contractor? If so we invite you to join our community and see what it has to offer. Our site is specifically designed for you and it's the leading place for plumbers to meet online. No homeowners asking DIY questions. Just fellow tradesmen who enjoy talking about their business, their trade, and anything else that comes up. No matter what your specialty is you'll find that PlumbingZone.com is a great community to join. Best of all it's totally free!

Join PlumbingZone.com - Click Here JOIN FOR FREE


Warning: The topics covered on this site include activities in which there exists the potential for serious injury or death. PlumbingZone.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. Always use proper safety precaution and reference reliable outside sources before attempting any construction or remodeling task!
Old 07-27-2012, 12:03 AM   #2
Senior Member
 
Join Date: Feb 2012
Posts: 1,421

View Adamche's Photo Album My Photos
Default

The job will be much quicker with 2 men, so charge accordingly .E.G. 1 man= 4 hours, 1 man + helper = 2 hours!
Adamche is offline   Reply With Quote
The Following User Says Thank You to Adamche For This Useful Post:
High-plumbing (07-27-2012)
Old 07-27-2012, 12:33 AM   #3
Senior Member
 
Boundry's Avatar
 
Join Date: Jul 2012
Posts: 121

View Boundry's Photo Album My Photos
Default

I agree
Just seem to be getting flack from people who think helpers should be at cost or free
Boundry is offline   Reply With Quote
The Following User Says Thank You to Boundry For This Useful Post:
RealLivePlumber (07-27-2012)
Old 07-27-2012, 12:39 AM   #4
Senior Member
 
Join Date: Feb 2012
Posts: 1,421

View Adamche's Photo Album My Photos
Default

Just ask them the last time they worked for free
Adamche is offline   Reply With Quote
Old 07-27-2012, 06:17 AM   #5
Watcha Got
 
Gettinit's Avatar
 
Join Date: May 2012
Location: NC
Posts: 3,338

View Gettinit's Photo Album My Photos
Default

If it is a simple repair like on a faucet or toilet on your way to a job that you need the helper on, no, I wouldn't charge.
Gettinit is offline   Reply With Quote
Old 07-27-2012, 06:54 AM   #6
Moderator
 
plbgbiz's Avatar
 
Join Date: Aug 2010
Posts: 13,742

View plbgbiz's Photo Album My Photos
Default

Quote:
Originally Posted by Boundry
I agree
Just seem to be getting flack from people who think helpers should be at cost or free
Do they also think your new truck with no oil leaks was free?

If it is unfair to charge some customers nothing for the costs of your company being on the job, then I suppose it is perfectly fair to charge others double to make up for it.
plbgbiz is offline   Reply With Quote
The Following User Says Thank You to plbgbiz For This Useful Post:
Adamche (07-27-2012)
Old 07-27-2012, 07:18 AM   #7
Senior Member
 
RealLivePlumber's Avatar
 
Join Date: Jun 2008
Location: NJ
Posts: 3,067

View RealLivePlumber's Photo Album My Photos
Default

I had this issue recently. Plumbing customer that asked us to fix his ac. Said he dont' wanna pay for 2 guys, when most hvac companies only send one. [I'm not carrying that bottle of refrigerant, too heavy]

I first asked him why he doesnt call who he used to call. He tells me, well, we can trust you.- BING.

I told him that "Its all the same, buddy. I charge what is fair"

He says, OK then. I charged what we always do. Sometimes you gotta tell people what they wanna hear.

As far as 1 man 2 hours, 2 man 1 hour, Sometimes it works out that way, but not as often as you would think.
__________________
RealLivePlumber
You can make it happen, you can watch it happen, or you can wonder wtf happened.
Phil Harris 2009
RealLivePlumber is offline   Reply With Quote
The Following 2 Users Say Thank You to RealLivePlumber For This Useful Post:
Phat Cat (07-27-2012), plbgbiz (07-27-2012)
Old 07-27-2012, 07:57 AM   #8
Moderator
 
plbgbiz's Avatar
 
Join Date: Aug 2010
Posts: 13,742

View plbgbiz's Photo Album My Photos
Default

Quote:
Originally Posted by RealLivePlumber View Post
...I told him that "Its all the same, buddy. I charge what is fair"...
Yep.
plbgbiz is offline   Reply With Quote
Old 07-27-2012, 11:47 AM   #9
Senior Member
 
Richard Hilliard's Avatar
 
Join Date: Apr 2010
Location: sarasota,fl
Posts: 3,167

View Richard Hilliard's Photo Album My Photos
Send a message via MSN to Richard Hilliard
Default

Why are we sending a helper with your plumber to one man jobs? This is a scheduling issue, not the customer's issue. Not enough work, the helper must go home or increase the efforts where it pays to have 2 men on a one man job.
__________________
Effective communication, meeting and exceeding expectations, understanding client’s needs and wants, listening and hearing the real intent of client’s words and discovering the client’s perceived value will always win over the client to use you.
Richard Hilliard is offline   Reply With Quote
The Following 2 Users Say Thank You to Richard Hilliard For This Useful Post:
Fullmetal Frank (07-27-2012), JAraiza (07-27-2012)
Old 07-27-2012, 11:51 AM   #10
Senior Member
 
Fullmetal Frank's Avatar
 
Join Date: Jul 2012
Location: Florida
Posts: 2,037

View Fullmetal Frank's Photo Album My Photos
Default

Should only bring a helper when you need a helper.
Fullmetal Frank is offline   Reply With Quote
The Following 2 Users Say Thank You to Fullmetal Frank For This Useful Post:
JAraiza (07-27-2012), PinkPlumber (07-27-2012)
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Rent-A-Helper? ROCKSTARPLUMBER Off Topic 10 06-18-2010 09:06 AM
Charge or Don't Charge - Drain Cleaning Job DUNBAR PLUMBING Drain and Sewer Cleaning 32 03-10-2010 12:57 AM
plumber's helper! Wiley Looking For Work 2 07-23-2009 06:19 AM
Helper or no helper? service guy General Plumbing Discussion 13 01-14-2009 09:46 PM




Top of Page | View New Posts

All times are GMT -4. The time now is 03:35 AM.


Copyright © 2000-2014 Escalate Media LP. All Rights Reserved

Search Engine Optimization by vBSEO 3.6.1