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Old 06-03-2010, 02:38 AM   #1
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Default Learned something new today

Some of you guys probaly already know this, so I'll share with those who don't.

I got a call from a customer with no hot water. The house is a little over 2 years old. In the garage they had 2 50 gallon Rheem powervent waterheaters. I had been referred by a competitor. He had already cleaned the burner assembly and the vents. He also replaced the combustable fume sensors and pointed out that there was a wasp nest in the vent.

I tried restarting both units, with no success. I called the Rheem service line. The tech basically told me the unit has to be reset. Duh!!

To reset these units:
1st - Turn off the power for 30 seconds
2nd - Turn power on
3rd - Rotate the the thermostat dial from vaction to the hottest setting 7 times, ( yes I said 7 times) after the 7th rotation leave the thermostat control at it's highest setting.

And presto it will fire right up. I had to do this to both units. I did'nt figure out why they went down. I'm thinking maybe they had some gas in the garage. They had been without hotwater since Thursday 5/27

I know you guys like pictures, here you go, enjoy
Attached Images
File Type: jpg powervent pair.jpg (45.3 KB, 27 views)
File Type: jpg powervent top.jpg (35.3 KB, 16 views)
File Type: jpg power vent WH no check.jpg (61.0 KB, 13 views)
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Old 06-03-2010, 02:53 AM   #2
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so what did you learn?
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Old 06-03-2010, 03:07 AM   #3
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so what did you learn?
How to reset a Rheem powervent, we don't see to many Rheem water heaters anymore.
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Old 06-03-2010, 12:09 PM   #4
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S.S gas flex connectors? Just wrong.
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Old 06-03-2010, 12:54 PM   #5
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Were they going to make a fire to heat the water?
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Old 06-03-2010, 02:48 PM   #6
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Were they going to make a fire to heat the water?
It looked like it.
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Old 06-03-2010, 05:17 PM   #7
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S.S gas flex connectors? Just wrong.
And WTF is so wrong about it?
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Old 06-03-2010, 06:48 PM   #8
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I'd be more worried about those flex lines on the T/P valves. I bet they are connected to a galvanized nipple that is threaded into the T/P valve fuction. I see it all the time. IMHO, galvo should be banned as a T/P drain material.

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And WTF is so wrong about it?
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Old 06-03-2010, 07:10 PM   #9
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What happen was there is a sensor for flamables on that hot water tank. The home owner must have used paint some where around the tank....such a painting floors or walls.

It shuts the tank down and can only be reset the way you described.

It has happen to me several times. Also had to call the manufacturer the first time as the manual tells you nothing about this type of shut down.
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Old 06-03-2010, 08:45 PM   #10
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And WTF is so wrong about it?
They are a no no here. And whats with the WTF. A little crabby today
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