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Old 09-01-2010, 09:21 PM   #1
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Default Wolverine Brass issues

Newbie here, I searched and looked for similar topic, but could not find one unless it was in someother thread. If I overlooked it, flame suit is on.

My father always raived about how great this stuff was.

Over the last 2 years I figured I would give there products a whirl.

The cons

1.) The S-traps and any tubular bend. all tend to crack split. I have replaced 6 instances in the last year, all from other contractor installs

2.) The 8500 series pull out spout kitchen faucet, the threaded mounting tube pulled out after 3 days.

3.) The 8500 series pull out spout kitchen faucet, (two instances) the spout body locks up and faucet will not swing. So the whole faucet moves when someone bears down on it to move the faucet to the 2nd bowl. This faucet has an uncanny resemblence to a Price Phister faucet I took out the other week that had this some problem. The supply lines coming out were identical

4.) The warranty lowdown. IF the customer/or contractor does not fill out the warranty card. the warranty is only one year.........one year from when you ordered it! so If it sat on the truck for one year and no card is filled out....no warranty.

The Pros

1.) the brass toilet bolts and tank bolts are nice
2.) the WB brand ball valves are nice and heavy


I promise no more negative comments on WB. I just got home from work today feeling disappointed in there tubular products. After replacing some WB tubular products today.

-Joel
Guardian Plumbing

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Old 09-01-2010, 09:28 PM   #2
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The past WB thread we had here was one of the boards greatest hits...

I'm sure this one will also not dissapoint.
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Old 09-01-2010, 09:28 PM   #3
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Quote:
Originally Posted by Hero Plumber View Post
Newbie here, I searched and looked for similar topic, but could not find one unless it was in someother thread. If I overlooked it, flame suit is on.
I find that hard to believe...
Or, maybe they are all locked away in the lounge...
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Old 09-01-2010, 09:53 PM   #4
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4.) The warranty lowdown. IF the customer/or contractor does not fill out the warranty card. the warranty is only one year.........one year from when you ordered it! so If it sat on the truck for one year and no card is filled out....no warranty.


Aaaaaaaand I'm back. lol


Delta? Lifetime...you can go 20 years back or more most times with ease.
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Old 09-01-2010, 09:56 PM   #5
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Pretty much #4 is a BS protection of sorts, and consider it a board meeting where the business model is "We understand that if we implement this design we will not only grow our profits at the cost of the consumer, but we'll exclude ourselves from any implied liability both from the initial product AND the tentative agreement with the original installer.


Wolverine Brass?


I'm not leaving. I'm not going anywhere anytime soon.
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Old 09-01-2010, 10:55 PM   #6
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I think the 100 year warranty on faucet cartridge is pretty stupid. But the finish and faucet warranty is only 1 yr. That's ridiculous. Who is going to believe a 100 yr. warranty on a faucet part?!
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Old 09-01-2010, 11:21 PM   #7
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Get your facts straight read below!

AS in my WB book it states word from word:

All Wolverine Brass faucets are manufactured under our highest standards of quality and workmanship. Every faucet is 100% tested prior to boxing. Wolverine warrants the original purchaser that our faucets will be drip free FOR 100 YEARS and all finish excluding *oil rubbed bronze to be free from defects in material and workmanship FOR 100 Years. Wolverine will replace FREE OF CHARGE during the warranty period any cartiage or finish that proves defective under normal use and service. Defective cartridge or finish must be returned directly to Wolverine Brass for free replacement.

(One Year Warranty On Oil Rubbed Bronze Finishes)

This warranty covers replacement of cartridges and finish only and does not include labor charges and / or damage incurred in installation. Finish warranty is not covered if finish is exsposed to extreme use of cleaners containing abrasives, alcohol, extreme cleaning, or chemical use, or damage due to abuse or neglect. ** Please see cleaning instructions provided with each faucet. This warranty excludes all industrial, commercial, and business usage of faucets and only pertains to residential use. Faucets used for other than residential use are covered by 1 year limited warranty from date of purchase.

have a good day you just got educated...
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Old 09-02-2010, 07:09 AM   #8
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I use the 17 Ga. tubular.

Never a problem.

And, I have never had an issue with a warranty. Course, I never had many warranty's . Besides, every thing out there has a warranty card that "must be filled out and sent in"

Next
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Old 09-02-2010, 07:53 AM   #9
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Quote:
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I use the 17 Ga. tubular.

Never a problem.



Next
same here.
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Old 09-02-2010, 08:40 AM   #10
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I dont know anyone that would buy a Wolverine Brass faucet if they compared it with a Moen or Delta. They hafta be pushed hard by the person selling them.

Moen and Delta have better Warranty's, Designs, and LIFEtime Finishes.

I thinks its funny that Wolverine Brass even has the Oil Rubbed Bronze finish. There faucets are so ugly, ORB isn't going to help them.

Ive Plumbed some very nice homes, and been inside some very lush places. Wolverine Brass Faucets were never installed at any of them. NEVER
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